Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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SkillcastSkillcast delivers compliance training and RegTech through a unified Compliance Portal that brings e-learning, Policy Hub (versioning & attestations), staff declarations, compliance registers, CPD/Training 360 and Events Management in one place. Use Skillcast as your LMS or deliver content into your LMS via Remote SCORM/xAPI. Aida, the built-in AI assistant, answers policy-aware questions. Integrates with HR/LXP platforms and supports SCIM. Security: Azure hosting; ISO 27001, Cyber Essentials/Plus and SOC 2. Standards: SCORM 1.2/2004, xAPI. Library: 400+ courses spanning anti-money laundering, financial crime, GDPR/data protection, health & safety, cybersecurity, anti-bribery, sanctions and equality. Prebuilt registers cover Gifts & Hospitality, Whistleblowing, Data Breach and RIDDOR, with configurable workflows and approvals. Industries: financial services, manufacturing, hospitality and retail. Free trial available. Multilingual, accessible delivery.
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What is Hoops?
Stop toggling between different websites, emails, and spreadsheets to manage your business activities. We unify and streamline all your operations on one platform, making it easy for you to oversee and control everything. Experience improved outcomes with minimal effort by utilizing Hoops. By minimizing the time allocated to administrative tasks, you can unlock substantial financial advantages. Bid farewell to the cumbersome, traditional approaches. Your team can now work together and manage the entire workflow effortlessly on Hoops. Make your business management simpler and more efficient. Hoops caters to custom manufacturing businesses globally by boosting their operational effectiveness, conserving precious time, and enhancing the overall work experience. With Hoops, you can concentrate on what genuinely matters and propel your business toward success, all while enjoying a more organized and productive work environment.
What is Glia?
In the contemporary landscape, people regularly participate in digital communication within their personal lives and expect businesses to mirror that level of engagement. To cultivate customer loyalty, it is vital to provide support exactly when it is needed and through the preferred communication channels. By leveraging on-screen insights and an ongoing flow of customer data that accompanies interactions, you can uncover essential information about their needs and assist them in overcoming obstacles to reach their objectives. Customers desire seamless access to assistance without encountering unnecessary barriers. Improve their experience by delivering customized, user-friendly support through intelligent virtual agents and experienced live agents. By reducing repetitive inquiries for both clients and representatives and enhancing interactions with tools such as CoBrowsing and screen pops, companies can address customer requests with increased efficiency and effectiveness. This strategy not only simplifies the support process but also fosters a deeper relationship between consumers and the brand, ultimately leading to higher satisfaction and retention rates. Engaging customers in a meaningful way can transform their perception of the brand, turning them into loyal advocates.
Integrations Supported
Alacriti
CallFinder
Kasisto KAI
Xero
ebankIT
nCino Cloud Banking Platform
Integrations Supported
Alacriti
CallFinder
Kasisto KAI
Xero
ebankIT
nCino Cloud Banking Platform
API Availability
Has API
API Availability
Has API
Pricing Information
$99 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hoops
Date Founded
2015
Company Website
hoopscrm.com
Company Facts
Organization Name
Glia
Date Founded
2012
Company Location
United States
Company Website
www.glia.com
Categories and Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback