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What is Hospitality Suite CRM?

Our services leverage the capabilities of Microsoft Dynamics 365 Power Platform to deliver a wide range of effective customer relationship management solutions specifically designed for the hospitality industry. Facilities such as resorts, hotels, restaurants, golf courses, spas, and hospitality management companies of all sizes can benefit from our cutting-edge offerings. By integrating guest interactions into a unified platform, you can develop a thorough 360° perspective on your customers. We offer two primary products: HotelCRM 365 and Hospitality Suite CRM. At its foundation, Microsoft Dynamics 365 Customer Engagement acts as a flexible software development platform. The Dynamics 365 framework is highly adaptable, built with customization as a top priority. A key element of this offering is what Microsoft calls the xRM Platform, addressing any relationship management requirements. While the product contains powerful general CRM capabilities, they are not specifically tailored to the hospitality sector, which is where Hospitality Suite CRM becomes essential. This focused strategy guarantees that the distinctive needs of hospitality professionals are effectively addressed, allowing them to enhance guest experiences and streamline operations further. Ultimately, our solutions empower businesses to thrive in a competitive market by fostering lasting relationships with their clientele.

What is Guesty?

Guesty effectively merges technology with the hospitality sector, delivering a platform that caters to both newcomers and experienced practitioners. Boasting a robust team of over 250 engineers, our innovations streamline operations and enhance performance through AI-enhanced dynamic pricing, maintaining a competitive edge. With a flexible API, we connect various services, simplifying every element of property management, from bookings to communication with guests, thereby making sophisticated technology accessible for all users. Partnering with more than 150 prominent industry players, such as Airbnb, Vrbo, and Booking.com, Guesty significantly boosts property visibility and increases booking potential. Our diverse team of over 700 professionals fosters a supportive community committed to assisting every user as the industry continues to evolve. We are not merely responding to the immediate needs of the market; we are proactively addressing future challenges by offering a platform that eases operations and empowers users to thrive in a competitive landscape. By joining us, you can help reshape the hospitality sector, where cutting-edge technology blends with exceptional user support, propelling your success into the future. Furthermore, our dedication to continuous improvement ensures that we remain at the forefront of industry advancements.

Media

Media

Integrations Supported

Agoda
Aloware
AutoRank
Breezeway
ChargeAutomation
Cider
Duve
EZcare
EveryDoor
Flexkeeping
For-Sight CRM
Into
KeyNest
Microsoft 365
Operto Teams
StayFi
TIDY
TallOrder
Touch Stay
VRWorks

Integrations Supported

Agoda
Aloware
AutoRank
Breezeway
ChargeAutomation
Cider
Duve
EZcare
EveryDoor
Flexkeeping
For-Sight CRM
Into
KeyNest
Microsoft 365
Operto Teams
StayFi
TIDY
TallOrder
Touch Stay
VRWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$9 + 1% reservations per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HospiTalitySoft 365

Date Founded

2019

Company Location

United States

Company Website

www.hospitalitysoft365.com/hospitalitysuite

Company Facts

Organization Name

Guesty

Date Founded

2014

Company Location

United States

Company Website

www.guesty.com

Categories and Features

Categories and Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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