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What is Hostie?

Hostie is a cutting-edge platform that utilizes artificial intelligence to improve communication between restaurants and their guests, acting as a virtual concierge that handles every call, text, and message in the distinctive tone of the venue. This innovative solution reduces the likelihood of missed reservations, boosts potential income, and enhances operational efficiency by automatically managing incoming communications, such as phone calls, texts, and emails, through human-like conversational AI. Furthermore, it provides real-time insights into customer interactions and retains transcripts, all while safeguarding guest history and data under the restaurant's management to guarantee a uniform service experience. Hostie integrates effortlessly with prominent reservation systems and POS platforms, streamlining the handling of reservations, adjustments, event inquiries, and cross-channel messaging, in addition to supporting multilingual communication in over 20 languages to cater to a varied clientele without language barriers. Crafted by professionals with experience in the restaurant sector, Hostie not only frees staff from mundane communication tasks but also focuses on delivering a seamless and enjoyable guest experience, ultimately driving greater customer satisfaction and loyalty. As the hospitality industry continues to evolve, solutions like Hostie play a crucial role in ensuring that establishments effectively meet the needs of their patrons in an increasingly competitive market.

What is Agilysys Seat?

Elevate the seating experience in any setting, be it a restaurant, cabana, stadium, or gaming area, by allowing your guests to pick their preferred seats while you efficiently manage the layout and maintain social distancing measures. This all-encompassing online reservation platform incorporates features for wait-list management and venue administration, all designed to enhance guest satisfaction. It provides remarkable flexibility, enabling visitors to select their desired locations for poolside cabanas, gaming tables, stadium events, and dining experiences at restaurants. By granting guests the freedom to choose their seating while you organize venue space and comply with safety protocols, this system emerges as an exceptional solution. Users have the ability to check availability across different venues, customize seating arrangements for specific dates, holidays, and special occasions, and apply personalized seating configurations tailored to individual events. Furthermore, it accommodates a variety of payment methods to meet the needs of all attendees, including children and seniors, making it an adaptable option for any gathering. This innovative approach not only improves the overall experience but also encourages repeat visits and positive word-of-mouth recommendations.

Media

Media

Integrations Supported

Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp

Integrations Supported

API Availability

API Availability

Pricing Information

$199 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Hostie

Date Founded

2024

Company Location

United States

Company Website

hostie.ai/

Company Facts

Organization Name

Agilysys

Date Founded

1963

Company Location

United States

Company Website

www.agilysys.com

Categories and Features

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management

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