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What is HotelAppz?

Elevate your marketing approach and ensure that you capture every lead by implementing streamlined automation and retargeting strategies. By organizing customer data and automating marketing campaigns, you can take full advantage of every opportunity for business growth. Tailored specifically for the hospitality industry, our solution is crafted to foster guest engagement and loyalty. With seamless integration into your property management system, guest information is automatically processed and readily available for your marketing strategies. Say farewell to cumbersome queries, CSV file exports, and labor-intensive data handling. Hotelappz empowers you to focus on enhancing your hotel’s brand, developing enticing offers, and automating essential guest interactions, ensuring visitors leave with unforgettable experiences that encourage return visits. Our advanced automation tools simplify the setup for booking confirmations, pre-stay messages, in-stay offerings, post-stay follow-ups, and re-engagement efforts. Additionally, the open API allows for effortless integration with your overall IT framework, making it flexible for various enhancements such as self-check-in, point of sale systems, Wi-Fi access, customer feedback ratings, and business intelligence improvements. This adaptability guarantees your hotel will consistently grow and align with guest expectations while also creating a more cohesive and satisfying experience for all.

What is EspoCRM?

The hospitality sector stands out as one of the most rapidly evolving and fiercely competitive industries. As travelers become increasingly savvy with technology and more focused on pricing, establishing lasting connections with returning guests and attracting new ones has become a daunting challenge. This is precisely where hotel CRM software proves invaluable. By enhancing your sales, marketing efforts, and customer service, this solution significantly boosts customer satisfaction levels. Additionally, the CRM consolidates all inquiries from various channels, such as booking engines, travel platforms, and web forms on your own site. It develops a comprehensive profile for each guest, meticulously cataloging all interactions and visits for future reference. Furthermore, it simplifies your marketing initiatives, enabling you to design targeted, data-driven email campaigns for both business clients and individual guests. Beyond marketing, it enhances transparency in financial dealings, automating the creation and processing of invoices and quotes, which streamlines your operational workflows. Ultimately, leveraging such technology can give your hotel a competitive edge in a crowded marketplace.

Media

Media

Integrations Supported

Infor CRM
MeWe
Medialog
Oracle Cloud Infrastructure
ReservIT
ReviewPro
Rezlynx
SiteMinder
TrustYou
apaleo
protel MICE

Integrations Supported

Google
Mailchimp
Microsoft Outlook
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HotelAppz

Date Founded

2014

Company Location

France

Company Website

www.hotelappz.com

Company Facts

Organization Name

EspoCRM

Date Founded

2014

Company Location

Ukraine

Company Website

www.espocrm.com

Categories and Features

Hotel CRM

Not specified

Categories and Features

Appointment Scheduling

Appointment Reminders
Calendar Sync
Client Database

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Customer Loyalty

CRM
Member Portal

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement

Hotel CRM

Not specified

Ticketing

Not specified

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