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What is HotelCRM 365?

Our services leverage the power of the Microsoft Dynamics 365 Power Platform to deliver a comprehensive array of customer relationship management solutions specifically crafted for the hospitality industry. Whether you manage a resort, hotel, spa, restaurant, golf course, or a hospitality management firm, our offerings cater to businesses across various scales. By centralizing guest interactions on a unified platform, you can construct an all-encompassing 360° view of your customers. We offer two main products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 is designed to provide essential CRM capabilities such as automated messaging and targeted email marketing. On the other hand, Hospitality Suite CRM includes all features found in HotelCRM 365 while also adding a wealth of additional tools to manage your guest relationships thoroughly. Moreover, Hospitality Suite CRM evolves into a complete management system, allowing you to oversee marketing efforts, track customer feedback, manage requests for amenities, process gift card transactions, and much more. By utilizing these integrated tools, you can not only streamline operations but also craft a highly personalized experience for your guests, ensuring their satisfaction and loyalty. This holistic approach guarantees that your hospitality business remains competitive and responsive to the ever-changing needs of your clientele.

What is 360HMS?

360HMS is an all-encompassing management tool tailored for hotels, streamlining both hospitality services and customer relationship management. This platform is particularly effective for managing room assignments and improving guest engagement across a variety of venues such as restaurants, hostels, lodges, suites, and resorts. Being entirely web-based, it guarantees users can access it from any location, providing flexibility and convenience. Its intuitive interface makes it easy for staff to use without requiring extensive training, enabling smooth navigation. Furthermore, the online booking system is designed to be user-friendly, making it attractive and simple for guests to utilize. Hotel staff can manage their internal operations effectively without facing unnecessary complications, while the cloud-based structure empowers employees to carry out their tasks more efficiently, alleviating stress and enhancing overall productivity. By optimizing operational workflows, 360HMS not only boosts staff performance but also significantly improves guest satisfaction, creating a win-win situation for both parties involved. Overall, this platform positions itself as an essential asset for modern hospitality management.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$375.00/one-time
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

HospiTalitySoft 365

Date Founded

2019

Company Location

United States

Company Website

www.hospitalitysoft365.com/hospitalitysuite

Company Facts

Organization Name

360 Mango Solutions

Date Founded

2016

Company Location

India

Company Website

www.360mango.com

Categories and Features

Hotel CRM

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property

Hotel Management

Not specified

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