Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    671 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Act! Reviews & Ratings
    554 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,536 Ratings
    Company Website
  • Creatio Reviews & Ratings
    586 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    209 Ratings
    Company Website
  • Lightspeed Golf Reviews & Ratings
    214 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    151 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    136 Ratings
    Company Website

What is HotelCRM 365?

Our services leverage the power of the Microsoft Dynamics 365 Power Platform to deliver a comprehensive array of customer relationship management solutions specifically crafted for the hospitality industry. Whether you manage a resort, hotel, spa, restaurant, golf course, or a hospitality management firm, our offerings cater to businesses across various scales. By centralizing guest interactions on a unified platform, you can construct an all-encompassing 360° view of your customers. We offer two main products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 is designed to provide essential CRM capabilities such as automated messaging and targeted email marketing. On the other hand, Hospitality Suite CRM includes all features found in HotelCRM 365 while also adding a wealth of additional tools to manage your guest relationships thoroughly. Moreover, Hospitality Suite CRM evolves into a complete management system, allowing you to oversee marketing efforts, track customer feedback, manage requests for amenities, process gift card transactions, and much more. By utilizing these integrated tools, you can not only streamline operations but also craft a highly personalized experience for your guests, ensuring their satisfaction and loyalty. This holistic approach guarantees that your hospitality business remains competitive and responsive to the ever-changing needs of your clientele.

What is Cendyn CRM?

Cendyn represents a revolutionary CRM and CDP solution designed to help hoteliers forge deeper connections with their guests while enhancing revenue generation. By offering total management over guest databases, it allows for highly personalized interactions that can significantly elevate guest satisfaction and drive more direct bookings. Not only does Cendyn provide robust marketing automation capabilities across various channels, but it also streamlines the guest journey and sales processes. With its cloud-based infrastructure, hoteliers can effectively leverage data to create tailored experiences that resonate with their clientele, ultimately fostering loyalty and repeat business. In a competitive market, utilizing Cendyn can transform how hotels engage with their guests and maximize profitability.

Media

Media

No images available

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

Integrations Supported

Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

HospiTalitySoft 365

Date Founded

2019

Company Location

United States

Company Website

www.hospitalitysoft365.com/hospitalitysuite

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/cendyn-crm/

Categories and Features

Hotel CRM

Not specified

Categories and Features

CRM

Email Marketing
Marketing Automation Integration
Segmentation

Hospitality Property Management

CRM
Marketing Automation
Multi-Property
Single Property

Hotel CRM

Not specified

Popular Alternatives

Hospitality Suite CRM Reviews & Ratings

Hospitality Suite CRM

HospiTalitySoft 365

Popular Alternatives

Cendyn CMS Reviews & Ratings

Cendyn CMS

Cendyn
Bingo CRM Reviews & Ratings

Bingo CRM

Bingoforge