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What is HumanFirst?

HumanFirst is developing a robust operational framework to enable decentralized trials and deliver distributed care directly within the home environment. Our comprehensive workflow management platform provides your team with critical tools designed for customized remote monitoring solutions. Featuring a timeline-driven interface, our platform effectively supports all phases from assessment to implementation and ongoing management. We have compiled a diverse range of connected sensor technologies in Atlas, categorizing physiological and behavioral metrics into over 150 unique classifications. Our expertise spans a wide array of medical conditions across more than 25 therapeutic areas, allowing for a thorough understanding of patient needs. By leveraging the open-access V3 Framework, we have meticulously reviewed over 500,000 pieces of evidence to pinpoint the most effective technologies for measuring digital endpoints. The implementation of remote monitoring is intended to significantly improve patient outcomes, while also providing an opportunity for you to showcase your connected product on Atlas, thereby enriching a vast network of innovations. Our commitment to publishing open-access research has earned recognition in prestigious peer-reviewed journals, underlining our passion for advancing the healthcare sector. At HumanFirst, we are devoted to fostering safe, effective, and equitable healthcare practices within home settings, striving to ensure that every patient receives the highest quality of care available. By continuously evolving our technologies and methodologies, we endeavor to keep pace with the changing landscape of healthcare delivery.

What is Aircall?

Aircall is redefining call center and customer communication software with an AI-driven platform that empowers teams to work smarter and connect better. Designed for both sales and support teams, it centralizes phone calls, SMS, and WhatsApp messaging, ensuring no customer interaction slips through the cracks. With AI Voice Agents, businesses can handle inbound calls 24/7, qualifying leads and addressing routine queries without missing a beat. The new AI Assist Pro takes conversations further by coaching reps in real time, guiding them with prompts, and automating follow-ups—turning every rep into a top performer. Teams also gain actionable insights with powerful analytics, call recordings, and performance dashboards to identify trends and improve outcomes. Aircall’s shared inbox keeps cross-channel communication organized, while IVR and automated call routing reduce resolution times. Businesses appreciate its fast, intuitive setup: claim numbers instantly, configure workflows in minutes, and connect seamlessly to Salesforce, HubSpot, Zendesk, Intercom, Shopify, Microsoft Teams, and 100+ integrations. Customers around the world—from travel agencies to healthcare recruiters—praise Aircall for its stability, reliability, and ease of use. With proven results like increased bookings, faster onboarding, and measurable boosts in customer satisfaction, Aircall demonstrates real business impact. By combining automation, AI, and human connection, it delivers a future-ready communication hub that helps companies scale without sacrificing quality.

Media

Media

Integrations Supported

COZYROC SSIS+ Suite
Capturi
Causal
Chatterbox
Desktop.com
Enthu.ai
Fireflies.ai
Freshdesk
HubSpot Meetings
Jiminny
Josys
Leexi
Lyftrondata
Peaka
Primo
Quaeris
RedRoute
Textline
Youzer
monday AI work platform

Integrations Supported

COZYROC SSIS+ Suite
Capturi
Causal
Chatterbox
Desktop.com
Enthu.ai
Fireflies.ai
Freshdesk
HubSpot Meetings
Jiminny
Josys
Leexi
Lyftrondata
Peaka
Primo
Quaeris
RedRoute
Textline
Youzer
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HumanFirst

Date Founded

2017

Company Location

United States

Company Website

www.gohumanfirst.com

Company Facts

Organization Name

Aircall

Date Founded

2014

Company Location

United States

Company Website

aircall.io

Categories and Features

Clinical Trial Management

21 CFR Part 11 Compliance
Document Management
Electronic Data Capture
Enrollment Management
HIPAA Compliant
Monitoring
Patient Database
Recruiting Management
Scheduling
Study Planning

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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