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What is IBM Garage?

IBM Garageâ„¢ provides a robust framework aimed at accelerating digital transformation efforts. This initiative not only inspires innovative ideas but also equips organizations with the essential practices, technology, and expertise required to turn those ideas into real business value swiftly. By partnering with IBM Garage, teams can effectively identify customer pain points and are empowered to take calculated risks while embracing cutting-edge technologies, which in turn speeds up product development and allows for thorough evaluation of each decision made. Our collaborative efforts are tailored to align with your business goals, whether you need to quickly adapt to unforeseen challenges or embark on a comprehensive transformation journey. Clients who partner with IBM Garage consistently report remarkable improvements, such as a tenfold increase in innovative concepts, a 67% decrease in time to achieve results, six times more projects successfully moving into production, and an outstanding 102% return on investment. The environment at IBM Garage fosters a seamless integration of innovation and transformation, guiding you through your journey in an iterative manner that moves from ideation through to implementation and scaling. This structured methodology not only encourages creative thinking but also guarantees that your initiatives produce measurable outcomes, ensuring that your organization remains competitive in a rapidly evolving market landscape. Ultimately, engaging with IBM Garage can redefine the way your business approaches challenges and opportunities alike.

What is Garage360?

Garage360 is a cloud-based software solution specifically designed for managing auto repair shops, focusing on improving and modernizing the operations of independent garages and service centers. This innovative platform provides both owners and technicians with an intuitive dashboard that facilitates the management of numerous business elements, such as appointment scheduling, service oversight, invoicing, inventory management, customer interactions, and extensive reporting capabilities. Created with scalability and ease of use in mind, Garage360 empowers small to mid-sized automotive repair businesses to operate as effectively and professionally as larger dealership networks. Its modular design allows shops to pick and choose the features they need, including digital vehicle inspections, standardized job templates, labor tracking, and integrated payment options, all while ensuring a smooth and responsive system. Moreover, Garage360 seamlessly integrates with leading automotive data providers, diagnostic tools, and parts suppliers, guaranteeing that technicians have access to OEM-level repair procedures and accurate labor time estimates. This functionality not only elevates service quality but also significantly enhances overall shop productivity, allowing users to better align with customer expectations. Consequently, businesses that utilize Garage360 are positioned to foster growth and improve their service delivery. Each feature is crafted to not only meet current demands but also to adapt to the evolving landscape of automotive repair.

Media

Media

Integrations Supported

QuickBooks Online
Twilio

Integrations Supported

QuickBooks Online
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/garage

Company Facts

Organization Name

Garage360

Date Founded

2024

Company Location

United States

Company Website

garage360.io

Categories and Features

Innovation

Collaboration
Discussion Threads
Engagement Monitoring
Evaluation Workflow
Feedback Management
Gamification
Idea Ranking
Ideation / Crowdsourcing
Open Innovation
Polls / Voting
Trend Tracking

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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