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What is IBM Rational ClearQuest?

A versatile system for application development and production tailored specifically for database workflows significantly improves visibility and oversight of the software development lifecycle. IBM® Rational® ClearQuest® functions as a change management tool aimed at enhancing developer productivity while accommodating the diverse methodologies, processes, and tools that best match the specific needs of a project and its team. This platform provides users with essential tools and processes to manage modifications effectively, catering to the varying needs of developers. Furthermore, IBM has rolled out a packaged solution under a new consumption model, which revolutionizes how DevOps software is deployed and utilized. This innovative method simplifies the planning required for the integration and scaling of crucial IBM DevOps products. With capabilities that facilitate nearly instantaneous collaboration among team members, the software promotes process automation that can be customized and compliance that improves communication, reporting, and insights, ultimately leading to a more efficient work environment. Such technological advancements are vital for teams aiming to enhance their efficiency in an ever-changing digital landscape. As organizations embrace these improvements, they position themselves to better navigate the complexities of modern software development.

What is Giva?

Giva empowers businesses to foster joyful connections with their clients, enhancing both loyalty and revenue streams. By utilizing Giva's solutions, organizations can become more dependable, versatile, scalable, and responsive to changing needs. Our comprehensive dashboards and insightful reports guide you in implementing strategies that boost customer satisfaction and retention rates. Furthermore, Giva enables clients to cultivate enduring partnerships while minimizing expenses and maximizing efficiency. All of our features are conveniently packaged into one product bundle, ideally suited for teams of 3 to 25 agents, ensuring accessibility and ease of use for smaller organizations.

Media

Media

Integrations Supported

Gathr.ai
OpsHub
Planview Hub
ThreadFix
eQube®-DaaS

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29 per month
Team: $29 per month
Business: $39 per month
Professional: $69 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/rational-clearquest

Company Facts

Organization Name

Giva

Date Founded

1999

Company Location

United States

Company Website

www.givainc.com

Categories and Features

Categories and Features

Change Management

Not specified

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Not specified

Service Desk

Not specified

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