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What is IBM Sterling Intelligent Promising?

IBM Sterling Intelligent Promising is an adaptable, AI-powered platform designed to enhance the effectiveness of omnichannel retail by delivering reliable, transparent, and cost-efficient order fulfillment solutions. Its Promising feature quickly analyzes multiple fulfillment options to provide customized delivery estimates within milliseconds, enabling retailers to display precise promise dates on product listing and detail pages as well as during the checkout process, which in turn increases digital conversion rates and reduces cart abandonment. Furthermore, the Inventory Visibility service offers businesses immediate insights into their inventory across the entire organization, allowing them to effectively manage peak demand periods, adjust safety stock levels, and avoid over-promising that could result in missed sales opportunities. Additionally, the Optimization service employs advanced algorithms to align established business rules with actual cost considerations, such as shipping and processing fees, to ensure that the best fulfillment decisions are made. This all-encompassing strategy not only improves customer satisfaction but also enhances overall efficiency in the retail supply chain, contributing to sustained business growth. By integrating these services, retailers can better navigate the complexities of modern consumer demands while streamlining their operations.

What is Brightpearl?

Brightpearl offers a robust cloud-based solution specifically designed for retailers and wholesalers operating across multiple channels. This platform provides organizations with vital resources to streamline their back office functions, enabling them to focus on delivering outstanding customer service. Notable features include tools for managing inventory and orders, overseeing finances, handling warehousing and accounting, facilitating purchasing, managing customer relationships (CRM), operating point of sale (POS) systems, and overseeing fulfillment processes. Furthermore, Brightpearl seamlessly integrates with leading ecommerce platforms and marketplaces, ensuring a cohesive operational workflow. By adopting Brightpearl, businesses can significantly improve their efficiency and performance in everyday activities, ultimately driving growth and customer satisfaction. This strategic approach allows companies to remain competitive in a rapidly evolving market landscape.

Media

Media

Integrations Supported

Alumio
B2B Wave
Blotout
Canopy
CloudX Systems
Cloudfy
Da Vinci Supply Chain Business Suite
Logiwa IO
Pandium
Patchworks
PayPal
Pimberly
QuickBooks Online
ShipBob
ShipCalm
ShipMonk
SparkLayer
Vergo
Voucherify
eMerchantGateway

Integrations Supported

Alumio
B2B Wave
Blotout
Canopy
CloudX Systems
Cloudfy
Da Vinci Supply Chain Business Suite
Logiwa IO
Pandium
Patchworks
PayPal
Pimberly
QuickBooks Online
ShipBob
ShipCalm
ShipMonk
SparkLayer
Vergo
Voucherify
eMerchantGateway

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/intelligent-promising

Company Facts

Organization Name

Brightpearl by Sage

Date Founded

2007

Company Location

United Kingdom

Company Website

www.brightpearl.com

Categories and Features

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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