Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • E42 AI Accounts Payable Automation Reviews & Ratings
    5 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    4 Ratings
    Company Website
  • Moneypenny Reviews & Ratings
    963 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,121 Ratings
    Company Website
  • Guru Reviews & Ratings
    3,266 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    3 Ratings
    Company Website

What is IBM watsonx Assistant?

IBM watsonx Assistant represents an innovative conversational AI platform that enables a diverse range of users, including those without technical expertise, to seamlessly create generative AI assistants that provide smooth self-service experiences for customers on any device or channel, enhance employee efficiency, and expand organizational capabilities. The platform boasts an intuitive design featuring a drag-and-drop conversation builder along with ready-made templates, making it accessible for all users. It incorporates advanced Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), as well as Intelligent Context Gathering, which work collectively to enhance comprehension of conversational context in natural language. Additionally, it employs retrieval-augmented generation (RAG) techniques to deliver precise, contextual, and timely conversational responses at all times, ensuring that interactions are rooted in the company's knowledge base. This comprehensive approach not only streamlines communication but also fosters a more interactive and responsive customer engagement strategy.

What is Hyper?

Teams that leverage advanced AI tools can enhance their productivity by up to 40%. By adopting an intuitive conversational and search platform that integrates smoothly with your existing tools, you can unlock the full potential of AI for your team. Hyper simplifies the task of finding information across your organization, enabling you to effortlessly search for or browse through documents relevant to your ongoing projects. With a single click, you can contextualize these documents to better interact with your active files. You can categorize data based on crucial elements of your business, including projects, tools, or campaigns, while engaging with an AI that understands the specific tasks you are working on. This allows for easy navigation and searching through your datasets, effectively grouping information from multiple sources to spotlight what is most significant to your organization. Discussing your context objects leads to the generation of precise responses, making it simple to draft messages, formulate proposals, or automate bids without the tedious process of copying and pasting. This cutting-edge approach not only boosts productivity but also fosters more effective communication among team members. Overall, by embracing such technologies, teams can work smarter, not harder, increasing their overall effectiveness in achieving goals.

Media

Media

Integrations Supported

Salesforce
Airtable
Avaya Experience Platform
Blueworx
GitHub
Gmail
Google Drive
IBM Watson
IBM Watson Discovery
IBM Z
IBM watsonx Orchestrate
IntelePeer
Intercom
Notion
Slack
Twilio Flex
UneeQ
Zendesk
storm Cloud Contact Center
voximplant

Integrations Supported

Salesforce
Airtable
Avaya Experience Platform
Blueworx
GitHub
Gmail
Google Drive
IBM Watson
IBM Watson Discovery
IBM Z
IBM watsonx Orchestrate
IntelePeer
Intercom
Notion
Slack
Twilio Flex
UneeQ
Zendesk
storm Cloud Contact Center
voximplant

API Availability

Has API

API Availability

Has API

Pricing Information

$140 per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/watsonx-assistant

Company Facts

Organization Name

Hyper

Date Founded

2023

Company Location

United States

Company Website

gethyper.ai/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Popular Alternatives

Popular Alternatives

Claude Pro Reviews & Ratings

Claude Pro

Anthropic
Yellow.ai Reviews & Ratings

Yellow.ai

Bitonic Technology Labs
Amazon Q Reviews & Ratings

Amazon Q

Amazon