Gist Reviews & Ratings

Gist

4.8 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 6 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is ICE Chat?

Contact or call centers refer to websites that experience significant traffic or organizations that aim to support customers online. The Integrated Customer Engagement (ICE) software solution is perfectly suited for businesses striving to navigate the demands of today's fiercely competitive landscape. ICE offers a cohesive suite of features, including Chat, Email, Custom Applications, and Quality Assurance, enabling smooth transitions between various functionalities. Designed to deliver diverse solutions from a unified platform while maintaining independence, ICE enhances overall customer engagement. Additionally, remarkable customer service can be achieved through the use of an AI-enabled Chatbot, which helps to scale your support, sales, and marketing objectives. This chatbot utilizes actionable insights, facilitates seamless integration, and automates chat distribution while incorporating email to foster a truly omnichannel customer experience. As a result, businesses can enhance their interactions with customers while optimizing their operational efficiency.

What is Gist?

The essential tools required for running a thriving online business are available in one place. This user-friendly software encompasses chatbots, email marketing, and marketing automation, making it a comprehensive solution. With Gist’s integrated platform, there’s no need to juggle various subscriptions, streamlining your operations significantly. Your team can focus on understanding customer needs without the hassle of switching between different tools. Features like chatbots, forms, and automated scheduling empower you to qualify more leads efficiently and boost your sales. You can develop complete email marketing campaigns that not only drive traffic but also enhance visitor conversion rates, foster customer retention, and elevate overall conversions. Real-time customer support is facilitated through an automated, collaborative inbox and self-service options, ensuring immediate assistance. By consolidating over eight tools, you can maintain all your products, customer information, email subscribers, and vital data seamlessly in one location, ultimately simplifying your workflow and enhancing productivity. Embracing this platform can lead to significant improvements in your online business operations.

Media

Media

Integrations Supported

X (Twitter)

Integrations Supported

X (Twitter)
Customer.io
Docsify
Google Analytics
Hyperise
Kajabi
KonnectzIT
MailOptin
Pabbly Connect
Poptin
Quickwork
Shift
Spotlightr
SupportHero
WP Fusion
WP-Chatbot
WordPress
Workers by Delos
Zoom Webinars
involve.me

API Availability

API Availability

Pricing Information

$45.00/month/user
ULTIMATE $65/month/user
ENTERPRISE, Get a Quote
Free Trial Offered?

Pricing Information

$33.99 per month
Free version includes up to 1000 contacts and 1 seat
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Etech Global Services

Date Founded

2003

Company Location

United States

Company Website

www.etechgs.com

Company Facts

Organization Name

Gist

Date Founded

2018

Company Location

India

Company Website

getgist.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Chatbot

Not specified

Customer Experience

Not specified

Email Marketing

Not specified

Forms Automation

Not specified

Help Desk

Not specified

Knowledge Management

Not specified

Live Chat

Not specified

Marketing Automation

Not specified

Popup Builders

Not specified

Scheduling

Not specified

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