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Ratings and Reviews 0 Ratings
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What is ICOMM TMA?
ICOMM is a consultancy and management firm in the telecommunications sector that emphasizes a comprehensive range of services, including IT Telecom Expense Management, fixed telephony assistance, UCaaS, mobility services, contract and RFP management, network transformation consulting, and Bill Payment Services. With a global clientele spanning over 4,000 locations in regions such as North America, Europe, and Asia Pacific, ICOMM has built a reputation as a reliable partner since its inception in the early 1990s, reflected in its noteworthy client retention statistics. The company is committed to being the leading provider in telecommunications management services, consistently striving to exceed client expectations through the delivery of innovative technology and superior analytical insights. By focusing on both innovation and customer satisfaction, ICOMM persistently adapts its services to align with the evolving demands of its varied customer base, ensuring that they remain at the forefront of the industry. Ultimately, ICOMM's dedication to excellence positions it as a pivotal player in shaping the future of telecom management.
What is Fusion Connect?
A single call can link all aspects of your business operations. Fusion Connect serves as your Managed Services Provider, delivering comprehensive internet solutions for SDWAN, business VoIP (UCaaS), internet connectivity, secure networking, and various other needs. Their Business VoIP service features Internet-based faxing and softphone capabilities, ensuring compatibility with both Windows and Mac systems, as well as a range of other devices to maximize usability. Additionally, Fusion Connect is dedicated to enhancing your business communication and connectivity experience.
Integrations Supported
Integrations Supported
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
NetSuite CRM
Salesforce
Sugar Sell
Zendesk
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$19.95/month/user
Starting price$19.95/month/user
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
ICOMM
Company Location
United States
Company Website
www.icomm.co
Company Facts
Organization Name
Fusion Connect
Date Founded
1996
Company Location
United States
Company Website
www.fusionconnect.com
Categories and Features
IT Management
Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Software Inventory
User Activity Monitoring
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Managed Hosting
Not specified
SIP Trunk
Caller ID
Multiple DID Options
PSTN Forwarding
e911
Telephony
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration
UCaaS
Not specified
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail