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What is IDS Next?

IDS Next delivers a robust, cloud-based ERP solution specifically designed for the hospitality industry, which includes hotels, resorts, restaurants, wellness facilities, banquet venues, and various leisure offerings. This all-inclusive platform combines vital modules such as front office management, point of sale, housekeeping oversight, centralized procurement, reservations handling, financial tracking, mobile guest services, and membership administration into one cohesive enterprise system. With its scalable architecture, the platform enables real-time data access, AI-driven processes, and smooth integration of both front and back-office operations. By focusing on enhancing operational efficiency and guest satisfaction, IDS Next utilizes a mobile-first SaaS structure that supports multi-property and multi-module configurations while partnering with over 350 technology providers globally to deliver state-of-the-art hospitality solutions. Furthermore, the system offers 24/7 multilingual technical support across various time zones, ensuring adaptable deployment methods to cater to a wide range of operational requirements. This dedication to technological advancement and exceptional customer service firmly establishes IDS Next as a frontrunner in the hospitality technology sector, making it a preferred choice for many businesses in the industry.

What is Clovatel?

Clovatel is a cutting-edge hotel management system hosted in the cloud, designed to address the needs of modern hospitality with all necessary features included. This extensive platform boasts modules such as a Self-Service Kiosk, a mobile app for housekeeping, a mobile app for room service, and various other functionalities. The Self-Service Kiosk comes with state-of-the-art features, including facial recognition, the ability to scan passports and NRICs, cash collection, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoding system. Guests can leverage the kiosk for numerous self-service functions, including checking in and out, as well as more advanced features like extending stays or upgrading accommodations. Furthermore, the Clovatel Housekeeping App optimizes the cleaning workflow by automatically alerting housekeepers about when guests check in or out, alongside which rooms need attention. Once housekeepers finish their assignments, they can update room statuses, facilitating effective communication and management throughout the hotel. By integrating these user-friendly technologies, Clovatel not only improves operational efficiency but also significantly enhances the overall guest experience, making it an indispensable tool for hospitality providers.

Media

Media

Integrations Supported

ClearTax
FX Housekeeping
FX POS
FortuneNext
Hotel Spider
Incedo Lighthouse
Korimaa
Perium
RateTiger
TTI Success Insights

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

IDS Next

Date Founded

1987

Company Location

India

Company Website

idsnext.com

Company Facts

Organization Name

Ionesoft Solutions Pte Ltd

Company Website

www.clovatel.com

Categories and Features

Categories and Features

Hotel Housekeeping

Not specified

Hotel Management

Not specified

Room Service

Not specified

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