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What is IPIX CRM?

PIX CRM provides complete integration with numerous third-party software applications, such as project management tools, HRMS, and biometrics solutions, ensuring a smooth transition from outdated systems. By placing your customers at the forefront of your operations, IPIX CRM enables comprehensive tracking of all customer-related information, including contact details, past interactions, and the status of sales opportunities. This powerful tool empowers businesses to make informed sales decisions and enhances overall efficiency. Moreover, IPIX CRM transcends a mere sales tool, functioning as a cloud-based platform that facilitates collaboration across different departments. It also assists in establishing and evaluating sales objectives while offering capabilities for email marketing distribution and social media review monitoring, making it an essential asset for any organization. This holistic approach not only streamlines workflows but also fosters a customer-centric culture within the company.

What is Greenlight CRM?

Uncover all the key elements necessary for creating an outstanding call center that aligns perfectly with your business objectives. Greenlight CRM presents an all-inclusive call center software solution that fulfills all your customer interaction technology needs on a single, easy-to-use hosted platform that is both compliant and feature-rich. By combining cutting-edge technology with deep industry knowledge, Greenlight transforms your goals into real results. Our cloud-driven call center software features a fully compliant predictive dialer, effective call scripting, streamlined inbound call management, and an advanced CRM system, all developed by Greenlight to improve your business intelligence. With a wide range of customization options, you can tailor your solution to meet your unique demands and seamlessly integrate it with your existing frameworks. Designed to boost your team's productivity and professionalism, this system ensures that your data is always used efficiently. We emphasize the importance of thoroughly understanding your business, drawing on our vast industry experience to help you reach exceptional outcomes. This cooperative methodology guarantees that we not only meet your expectations but also build a thriving partnership that propels your business forward. Ultimately, our commitment to your success is the cornerstone of our relationship.

Media

Media

Integrations Supported

IPIX PMS

Integrations Supported

IPIX PMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IPIX Technologies

Date Founded

2007

Company Location

India

Company Website

www.ipixtechnologies.com/customer-relationship-management.html

Company Facts

Organization Name

Greenlight Innovation

Date Founded

2010

Company Location

United Kingdom

Company Website

www.greenlightcrm.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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