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What is ITM Platform?

ITM Platform serves as a comprehensive Project Portfolio Management Software that connects project management directly with strategic objectives. With a seamless integration process that takes only two weeks, it offers a user-friendly experience, ensuring that you and your team can quickly become proficient. This allows your team to efficiently manage their portfolio while aligning with the broader business strategy, equipped with the necessary tools and resources. The software ensures strong oversight of financial aspects—including costs and revenues—across all levels, from portfolio and program to individual projects and tasks. It facilitates the management of both agile and waterfall methodologies, allowing businesses to prioritize critical initiatives and utilize real-time data for company-wide progress reporting. Furthermore, ITM Platform’s capabilities empower organizations to make informed decisions that foster strategic alignment and operational efficiency.

What is DigitalDesk?

DigitalDesk is a specialized service desk platform designed specifically for freelancers and digital agencies, equipping them with vital tools to deliver outstanding customer support. By ensuring that clients receive prompt assistance when required, DigitalDesk plays a crucial role in fostering client loyalty. Its intuitive design and effective functionalities simplify the support workflow, ultimately boosting client satisfaction and interaction. Moreover, the platform's capabilities allow users to manage their support tasks seamlessly, further improving overall efficiency.

Media

Media

No images available

Integrations Supported

Slack
Dropbox
Gmail
Google Calendar
Jira
Jira Work Management
Microsoft Excel
Microsoft Outlook
Microsoft Power BI
Microsoft Project
Planview AgilePlace
Stackreaction
Trello
Wufoo
Zapier
Zendesk

Integrations Supported

Slack
Bitbucket
GitHub
GitLab
Microsoft Teams

API Availability

Has API

API Availability

Pricing Information

$24/month/user
Flat fee for all user profiles, unlimited usage. Unlimited API usage
Free Version
Free Trial Offered?

Pricing Information

$18.99/month
$12.75/month if billed annually
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ITM Platform

Date Founded

2010

Company Location

London, UK

Company Website

www.itmplatform.com/en/

Company Facts

Organization Name

DigitalDesk Solutions

Date Founded

2021

Company Location

United Kingdom

Company Website

digitaldesk.app

Categories and Features

Agile Project Management Tools

Backlog Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Status Tracking
Team Management
Template Management
Workflow Management

Gantt Chart

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Task Management
Testing / QA Management
Time & Expense Tracking

Kanban

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Task Management
Time Tracking

Professional Services Automation

Billing & Invoicing
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Planning

Agile Methodologies
Budget Management
Collaboration Tools
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Milestone Tracking
Portfolio Management
Project Planning
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Project Tracking

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Resource Management

Capacity Management
Demand Forecasting
Drag & Drop
Filtered Search
Resource Allocation
Utilization Management

Task Management

Collaboration
Gantt Charts
Percent-Complete Tracking
Progress Tracking
Reporting/Analytics
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Multiple Billing Rates
Project Tracking
Time Tracking by Client
Time Tracking by Project

Categories and Features

IT Service

Not specified

Kanban

Not specified

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