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What is iTours?

iTours is a specialized ERP software solution tailor-made for the travel industry, streamlining every facet of the travel business. Its standout features enable travel companies to efficiently manage and expand their operations. With a host of advanced tools, iTours empowers travel agencies to handle their tasks seamlessly and effectively. The software automates numerous back-office processes essential to the travel sector, making it both user-friendly and efficient. Through iTours CRM, travel companies can effortlessly oversee inquiries, follow-ups, quotations, and set alerts and reminders. Additionally, the B2B functionality simplifies supplier management, enhancing collaboration and efficiency. The accounting feature of iTours facilitates the straightforward handling of payments, receipts, invoices, sales, purchases, payment, cheque-related information, tax calculations, quotations, and countless other essential financial tasks, ensuring that businesses can focus on what they do best. Overall, iTours is a comprehensive tool that supports travel agencies in navigating the complexities of their operations.

What is Centaur TBMS?

The Centaur Travel Business Management System (TBMS) is designed to meet the operational requirements of tour operators who offer a range of travel services, such as packaged tours, flexible itineraries, group excursions, cruises, fly-drive options, and customized packages. It is equipped to meet the most demanding needs in sales, marketing, call center management, reservations, accounting, customer service, and back-office tasks, making it ideal for tour operators of all sizes. By utilizing Centaur TBMS, businesses can efficiently manage customer interactions, ultimately boosting both profitability and customer loyalty throughout the sales and service journey. Moreover, the system’s modules can easily connect with existing and third-party solutions, including CRS and payment gateways, allowing operators to adopt the system in a budget-friendly manner while leveraging their current IT infrastructure. Users benefit from the platform's accessibility via any web browser, which provides a level of convenience and flexibility that is essential in the travel sector. This ability to manage operations from any location ensures that tour operators remain agile and responsive in an ever-evolving industry landscape. As a result, they can swiftly adapt to changes and better serve their clients’ needs.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
ActiveCampaign
Amazon S3
Amazon Web Services (AWS)
Constant Contact
Converge
HubSpot CRM
Mailchimp
Microsoft Dynamics 365
Okta
Oracle PeopleSoft
PayPal
QuickBooks Online
Sage 50
Salesforce
SendGrid
Twilio
Worldpay
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

IT Web Services

Date Founded

2011

Company Location

India

Company Website

www.itouroperatorsoftware.com

Company Facts

Organization Name

Centaur Systems

Date Founded

2000

Company Location

United States

Company Website

www.centaursystemsinc.com

Categories and Features

CRM

Not specified

Finance

Not specified

SaaS Management

SaaS Operations Management
Vendor Management

Tour Operator

Activities Booking
Central Reservation System
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

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