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What is Identifix?

Identifix, developed by industry professionals, offers an extensive database of over 3.5 million actual automotive repairs, aiding technicians in swiftly identifying the appropriate solutions for various vehicles, while also linking each repair to OEM Service Manuals, wiring diagrams, and labor guides. This powerful tool supports users by streamlining access to repair information, minimizing the time spent diagnosing mechanical issues, particularly for handicap-modified vehicles, and enhancing overall profitability by lowering labor expenses and improving cash flow from day one. Similarly, Direct-Hit, also crafted by technicians, provides a vast resource of real-world repair solutions, enabling users to efficiently search through more than 3 million automotive repairs, and includes shortcut testing procedures validated by numerous shops and technicians, ensuring reliable and effective outcomes. Both platforms are designed to empower automotive professionals by delivering comprehensive support and resources essential for successful vehicle repairs.

What is Driverse?

Driverse is a sophisticated cloud-based management platform specifically designed for quick lube and automotive repair businesses, with the goal of boosting operational efficiency through a rapid and customizable workflow that features automatic updates and instant access to customer information and vehicle histories. The system boasts an intuitive interface that streamlines transactions from check-in to final payment, incorporating functionalities such as quick check-ins, flexible workflows, detailed reporting for administrative tasks, current vehicle specifications, and efficient inventory management. Furthermore, it includes vital tools like enterprise management features, valuable shop analytics, smart pre-defined jobs, fast VIN and license plate lookups, payment processing options, and robust fleet management solutions. A dashboard displaying real-time statistics, along with over 20 pre-built reports, keeps shop owners informed about their business performance and metrics. In addition, Driverse encourages workflow customization, which fosters consistency and thoroughness in service delivery, while integrated coaching resources equip technicians to identify and communicate additional service opportunities to customers effectively. By combining these various features, Driverse not only optimizes shop operations but also empowers businesses to significantly improve customer satisfaction and drive revenue growth in a competitive market. Ultimately, this innovative system positions shops for long-term success and sustainability in the automotive service industry.

Media

Media

Integrations Supported

Brooke.ai

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Not specified

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Solera, Inc

Date Founded

2005

Company Location

United States

Company Website

www.identifix.com

Company Facts

Organization Name

Driverse

Date Founded

2006

Company Location

United States

Company Website

www.driverse.com/sms/

Categories and Features

Auto Dealer

Not specified

Auto Repair

CRM
Inventory Management
VIN Lookup

Categories and Features

Auto Repair

Not specified

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