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What is Identifix?

Identifix, developed by industry professionals, offers an extensive database of over 3.5 million actual automotive repairs, aiding technicians in swiftly identifying the appropriate solutions for various vehicles, while also linking each repair to OEM Service Manuals, wiring diagrams, and labor guides. This powerful tool supports users by streamlining access to repair information, minimizing the time spent diagnosing mechanical issues, particularly for handicap-modified vehicles, and enhancing overall profitability by lowering labor expenses and improving cash flow from day one. Similarly, Direct-Hit, also crafted by technicians, provides a vast resource of real-world repair solutions, enabling users to efficiently search through more than 3 million automotive repairs, and includes shortcut testing procedures validated by numerous shops and technicians, ensuring reliable and effective outcomes. Both platforms are designed to empower automotive professionals by delivering comprehensive support and resources essential for successful vehicle repairs.

What is FISC eMaster?

eMaster™ harnesses your data to elevate finance renewals, boost vehicle sales, and foster customer loyalty. Utilizing sophisticated algorithms, it analyzes your database to identify the ideal customer, the best deal, and the right vehicle at precisely the right time. This data-driven digital tool effectively promotes both vehicle sales and finance renewals. Unlike traditional marketing approaches that depend on fixed schedules—like reminders sent out when there are 12 months remaining or at term's end—these timelines may not coincide with the most opportune moments for customer outreach. eMaster™ distinguishes itself by continuously tracking each customer's financial status on a daily basis, allowing it to identify the optimal time for vehicle upgrades. This cutting-edge solution not only comprehensively examines your entire database but is also versatile enough for use at both the national level by finance companies or OEMs and at the dealership level to easily discover renewal sales opportunities. By emphasizing real-time data, eMaster™ guarantees that customers and dealers engage in timely interactions, significantly enriching the overall sales experience. Furthermore, this innovative platform positions businesses to stay ahead of the competition by maximizing their outreach efforts and nurturing stronger customer relationships.

Media

Media

Integrations Supported

Brooke.ai

Integrations Supported

Brooke.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solera, Inc

Date Founded

2005

Company Location

United States

Company Website

www.identifix.com

Company Facts

Organization Name

FISC

Company Location

United Kingdom

Company Website

www.fisconline.co.uk/emaster-solutions/emaster/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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