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What is Ideta?

Ideta enables businesses to develop personalized chatbots and voicebots without any programming skills required. Additionally, users have the freedom to customize their chatbot's visual elements to align perfectly with their website's aesthetic. The bot can be launched across various communication platforms, such as Facebook Messenger, landing pages, Twilio phone numbers, and Microsoft Teams, among others. Moreover, any software can seamlessly integrate through an API, eliminating the need for coding. Users can effortlessly connect to a range of software using top-notch Natural Language Processing tools like Dialogflow, Luis, and Watson, allowing for easy transitions between different solutions. This flexibility ensures that businesses can tailor their customer interactions to meet specific needs effectively.

What is Automate365?

Gnani.ai has introduced an advanced virtual assistant that utilizes artificial intelligence to enhance customer interactions while significantly reducing operational expenditures. This adaptable solution features a low-code/no-code platform that comes with over 100 pre-built workflows, allowing companies to deploy their services in a week or even less. With capabilities to support more than 40 languages, it offers immediate responses and boasts an impressive 70% reduction in operational costs. The platform’s advanced natural language understanding (NLU) features enable it to effectively handle inquiries involving multiple intents and entities, achieving an accuracy rate that surpasses 90%. Moreover, it utilizes continuous unsupervised learning, which guarantees ongoing enhancements in the virtual assistant's performance and its ability to adapt over time. Consequently, businesses can look forward to not just improved efficiency but also increased customer satisfaction as they integrate this innovative tool into their operations. This technology represents a significant leap forward in the quest for better customer engagement and streamlined service processes.

Media

Media

Integrations Supported

Twilio
Dialogflow
Google Analytics
IBM Watson
LUIS
Slack
Sunshine Conversations
Wit.ai
Zapier

Integrations Supported

Twilio
Amazon Connect
Aspect CTRM
Avaya Cloud Office
Exotel
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Zendesk

API Availability

API Availability

Has API

Pricing Information

19€
Starter Plan: 19€/month
Starter AI: 59€/month
Professional: 299€/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ideta

Date Founded

2018

Company Location

France

Company Website

ideta.io

Company Facts

Organization Name

gnani.ai

Company Location

India

Company Website

www.gnani.ai/products/ai-powered-virtual-assistant/

Categories and Features

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Voice Bot

Not specified

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