Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • kama.ai Reviews & Ratings
    9 Ratings
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    145 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    29 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    41 Ratings
    Company Website

What is Ideta?

Ideta enables businesses to develop personalized chatbots and voicebots without any programming skills required. Additionally, users have the freedom to customize their chatbot's visual elements to align perfectly with their website's aesthetic. The bot can be launched across various communication platforms, such as Facebook Messenger, landing pages, Twilio phone numbers, and Microsoft Teams, among others. Moreover, any software can seamlessly integrate through an API, eliminating the need for coding. Users can effortlessly connect to a range of software using top-notch Natural Language Processing tools like Dialogflow, Luis, and Watson, allowing for easy transitions between different solutions. This flexibility ensures that businesses can tailor their customer interactions to meet specific needs effectively.

What is Chatlayer by Sinch?

Chatlayer, created by Sinch, represents an advanced conversational AI platform that allows businesses to craft sophisticated chatbots capable of understanding and engaging in over 100 languages across various platforms. With its easy-to-use, no-code interface, it seamlessly integrates with major CRM systems, ticketing solutions, knowledge bases, and contact center technologies through APIs, thereby facilitating the automation of complex customer interactions. The platform boasts features like proprietary Natural Language Processing (NLP), multilingual support, and integration with ChatGPT, enabling companies to elevate customer engagement, streamline support processes, and deliver personalized experiences on a large scale. Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer stands out due to its robust capabilities and user-friendly design. As businesses increasingly strive to enhance their customer service strategies, Chatlayer emerges as an essential tool to fulfill these growing needs while maintaining high-quality interactions. Investors and stakeholders alike are taking note of its potential to redefine customer engagement in the digital age.

Media

Media

Integrations Supported

Facebook
Dialogflow
IBM Watson
LUIS
Microsoft Teams
Stackreaction
Twilio
Wit.ai
Zapier

Integrations Supported

Facebook
Airtable
Genesys Cloud CX
Google Assistant
Google Cloud Platform
Hootsuite
RingCentral Automatic Call Recording
Salesforce
Sinch
Vocalcom
WhatsApp
Zendesk

API Availability

API Availability

Has API

Pricing Information

19€
Starter Plan: 19€/month
Starter AI: 59€/month
Professional: 299€/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Ideta

Date Founded

2018

Company Location

France

Company Website

ideta.io

Company Facts

Organization Name

Sinch

Date Founded

2008

Company Location

Sweden

Company Website

engage.sinch.com

Categories and Features

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Voice Bot

Not specified

Popular Alternatives

InteliWISE Reviews & Ratings

InteliWISE

Matrix42

Popular Alternatives

Amazon Lex Reviews & Ratings

Amazon Lex

Amazon
Dialogflow Reviews & Ratings

Dialogflow

Google
Dialogflow Reviews & Ratings

Dialogflow

Google