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What is Infor Financials & Supply Management?

Infor® Financials & Supply Management presents a robust suite of ERP functionalities designed specifically for financial and accounting requirements, all seamlessly integrated and available in the cloud. Users benefit from improved security and flexibility, complemented by tailored industry-specific features that eliminate the need for costly and cumbersome custom solutions. This platform breathes new life into the general ledger by integrating core functionalities with a remarkable level of adaptability. The advanced global ledger offered by Infor Financials & Supply Management functions not only as a conventional ledger but also doubles as a data warehouse, adept at amalgamating both financial and non-financial data to aid in making well-informed strategic choices. Furthermore, it allows users to generate limitless attributes for any field or transaction across diverse processes while providing extensive reporting capabilities on these attributes. This innovative strategy guarantees that organizations can customize their financial management workflows to effectively align with their specific operational demands, thereby enhancing overall efficiency and decision-making. By prioritizing user-centric design, Infor ensures that businesses can navigate the complexities of financial management with greater ease and precision.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

ADP Learning Management
ADP StandOut
B2B Portal
CC1 Lab
Ephesoft
Equip360
Fuuz
Hudini
IRIS Guest
InterForm
Learnsoft
OKKAMI
Service Greeni
StarfishETL
Syniti Knowledge Platform
TCS ADD
TCS CHROMA
TCS HOBS
Workgrid
nava Ai

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/erp/financials

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

ERP

Not specified

General Ledger

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

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