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What is Infor Integrated Business Planning?

Infor Integrated Business Planning (IBP) is crucial for managing risks and driving sustainable growth. To successfully execute the integrated business planning approach, it is imperative to gather various perspectives from operations, sales, marketing, and trading partners. Leveraging a cohesive platform, a centralized data repository for planning, and essential key performance indicators (KPIs) allows Infor IBP to improve the assessment of trade-offs, support informed decision-making, and ensure that the organization stays aligned in formulating strategic responses to market changes. This comprehensive solution is tailored to provide essential analytics, boost visibility, foster collaboration, and enhance execution capabilities, enabling organizations in diverse industries to create a more coordinated supply chain while effectively managing costs and service levels. Moreover, Infor IBP facilitates effortless cooperation among multiple enterprises in a cloud-based environment, which not only enhances efficiency but also sparks innovation across the board, paving the way for future advancements. As a result, organizations can better adapt to changing market dynamics and optimize their overall performance.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

Apex-Pro Systems
Avatier Identity Anywhere
BluJay Augmented Global Trade
Codeless Platforms BPA Platform
Eventix
GA Connector
Glantus
Hudini
IRIS Guest
Logistics Vision Suite
MeetingPackage
MuleSoft Anypoint Platform
ProLinc
Procify Workflow
R Systems
SimpleLegal
Syniti Data Connectivity
TCS ADD
extrakt.AI

Integrations Supported

Apex-Pro Systems
Avatier Identity Anywhere
BluJay Augmented Global Trade
Codeless Platforms BPA Platform
Eventix
GA Connector
Glantus
Hudini
IRIS Guest
Logistics Vision Suite
MeetingPackage
MuleSoft Anypoint Platform
ProLinc
Procify Workflow
R Systems
SimpleLegal
Syniti Data Connectivity
TCS ADD
extrakt.AI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/integrated-business-planning

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

Strategic Planning

Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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