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What is Infor Ming.le?

Establish a centralized platform for team collaboration, optimization of business workflows, and insightful analytics by utilizing Infor Ming.le®. This solution, fully integrated with ERP, financial systems, and a variety of organizational tools, features a single sign-on capability for all Infor CloudSuite™ applications. Users have the ability to create personalized homepages tailored to their specific roles, ensuring a customized experience. Acting as the intelligent hub for your suite of Infor applications, Infor Ming.le nurtures a cohesive workflow by organizing discussions into detailed enterprise streams. Team members are empowered to share crucial screens, data, and attachments, significantly reducing operational delays. Furthermore, the platform not only enables personalized homepages and boosts process efficiency but also weaves collaboration into essential enterprise systems, while providing single sign-on across various applications for an enhanced user journey. This comprehensive integration ultimately drives increased productivity and strengthens teamwork throughout the organization, fostering an environment where collaboration thrives and innovation flourishes.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

3CAD
ADP StandOut
Apex-Pro Systems
Ariane Systems
Cloud Inventory
DATABASICS Time & Expense
FacilityOS
HotelAppz
IST Ship-Link
Kavida.ai
Kleene
Maileon
MeetingPackage
OKKAMI
OneStock
ProLinc
R Systems
RFID4U
Syniti Knowledge Platform
nava Ai

Integrations Supported

3CAD
ADP StandOut
Apex-Pro Systems
Ariane Systems
Cloud Inventory
DATABASICS Time & Expense
FacilityOS
HotelAppz
IST Ship-Link
Kavida.ai
Kleene
Maileon
MeetingPackage
OKKAMI
OneStock
ProLinc
R Systems
RFID4U
Syniti Knowledge Platform
nava Ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/infor-ming.le

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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