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What is Infor PLM?

Infor's product lifecycle management (PLM) software effectively harnesses data across a manufacturing organization to improve decision-making throughout each phase, from design and development to management and production. The PLM solutions provided by Infor not only accelerate the time to market but also integrate with your enterprise resource planning (ERP) system, offering real-time insights that enhance the efficiency of the entire product lifecycle. This cloud-based PLM solution is specifically designed for process manufacturers and allows for seamless integration with ERP, CRM, and LIMS systems. Tailored for product planning, design, and supplier collaboration, it offers a strong foundation for product management. Additionally, it guarantees a smooth connection between essential elements of the fashion value chain and their related business processes, covering aspects from line planning and design to supply chain sourcing. By adopting this all-encompassing PLM solution, manufacturers can drastically shorten the time needed for the development and management of both new and reformulated products, significantly boosting overall productivity and efficiency. In turn, this leads to a more responsive and agile manufacturing operation, capable of adapting to market changes and customer demands swiftly.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

Fracttal
MRO360

Integrations Supported

Fracttal
MRO360
ADP Mobile Solutions
ADP Next Gen HCM
Apex-Pro Systems
Ariane Systems
ChangeEngine
Clearwell AI
Cloud Inventory
CompuFACT
DDS
DigitalGuest
OnLearned
Projectmates
Spotler
Syniti Data Connectivity
Syniti Knowledge Platform
TCS ADD
TCS Intelligent Urban Exchange
seventhings

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/scm/plm

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

Process Manufacturing

Not specified

Product Lifecycle Management

Compliance Management
Product Data Management
Project Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

Popular Alternatives

Infor M3 Reviews & Ratings

Infor M3

Infor
4.5 out of 5 stars