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What is Infor PLM?

Infor's product lifecycle management (PLM) software effectively harnesses data across a manufacturing organization to improve decision-making throughout each phase, from design and development to management and production. The PLM solutions provided by Infor not only accelerate the time to market but also integrate with your enterprise resource planning (ERP) system, offering real-time insights that enhance the efficiency of the entire product lifecycle. This cloud-based PLM solution is specifically designed for process manufacturers and allows for seamless integration with ERP, CRM, and LIMS systems. Tailored for product planning, design, and supplier collaboration, it offers a strong foundation for product management. Additionally, it guarantees a smooth connection between essential elements of the fashion value chain and their related business processes, covering aspects from line planning and design to supply chain sourcing. By adopting this all-encompassing PLM solution, manufacturers can drastically shorten the time needed for the development and management of both new and reformulated products, significantly boosting overall productivity and efficiency. In turn, this leads to a more responsive and agile manufacturing operation, capable of adapting to market changes and customer demands swiftly.

What is Infor Customer Experience Suite?

Today's consumers enjoy an unparalleled array of choices when it comes to researching and purchasing products. For businesses to effectively capture and keep their customer base, it is essential to provide a smooth and enjoyable experience across all platforms. Central to achieving this is the Infor Customer Experience Suite, which plays a crucial role in integrating customer data throughout the organization, ensuring that every interaction is consistent, exceptional, and personalized to meet individual preferences at all phases of the customer journey. This suite features specialized CX software that manages the entire sales cycle, covering aspects such as customer engagement, sales automation, configuration-to-quote, and contract management. The capability to comprehend and respond to customer behaviors has advanced remarkably. With tools that include marketing resource management, analytics for informed decision-making, and extensive campaign management, the marketing solutions found in the Infor Customer Experience Suite enable businesses to utilize data in groundbreaking ways to engage their customers more effectively than ever. By prioritizing the evolving needs of customers, organizations can cultivate stronger relationships, enhance customer satisfaction, and ultimately drive brand loyalty in a highly competitive landscape. Embracing such comprehensive solutions is key to thriving in the dynamic marketplace of today.

Media

Media

Integrations Supported

Fracttal

Integrations Supported

Fracttal

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/scm/plm

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite

Categories and Features

Product Lifecycle Management

Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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