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What is Infor Professional Services Automation (PSA)?

The Infor Professional Services Automation (PSA) suite is a flexible tool designed for effective project portfolio management, allowing organizations to monitor and manage client projects with ease. It incorporates a range of components such as personnel, processes, technologies, and financial factors, providing businesses with improved visibility and centralized management over client bids, sales proposals, as well as billable and non-billable project activities, which enhances the efficiency of resource allocation. Featuring a user-friendly interface, Infor PSA provides project managers with the essential tools needed to control costs, resources, and timelines, thereby optimizing delivery effectiveness and allowing users to work within their existing systems without requiring extensive setup. Furthermore, by synchronizing critical project financial data with major accounting systems, the Infor PSA suite enables professional services firms to achieve better margin management and a more coherent flow of information, ultimately refining their entire portfolio of client projects for increased success. This extensive functionality ensures that organizations can swiftly adapt to evolving project requirements while upholding a high standard of service delivery, fostering an environment of continuous improvement and excellence. Additionally, as firms leverage these capabilities, they position themselves strategically to capitalize on future opportunities and challenges in the marketplace.

What is Infor HR Service Delivery?

Infor HR Service Delivery equips organizations of all sizes to maximize their potential with constrained resources. In the contemporary digital HR environment, this advanced multi-tier service platform enables employees to autonomously manage over 70% of their routine inquiries and transactions, thereby lessening the reliance on HR assistance. By cultivating an empowered workforce through an efficient HR self-service system, HR teams can focus their attention on more strategic endeavors. This is especially advantageous during periods of budgetary limitations and workforce shortages, as a user-friendly HR self-service option helps ease the burden on HR departments while ensuring that employees have timely access to vital information and assistance. Explore how Infor’s innovative HR Service Delivery system has offered the Commonwealth of Pennsylvania a cohesive solution to oversee a varied workforce with numerous job classifications, all from a single integrated HR center. This approach not only boosts operational efficiency but also elevates employee satisfaction by providing easy access to essential HR resources, fostering a more engaged and informed workforce. In this way, organizations can navigate challenges more effectively, ensuring a more resilient and adaptive work environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/professional-services-automation

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/en-gb/products/hr-service-delivery

Categories and Features

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Categories and Features

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

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