Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Infor M3 Reviews & Ratings
    152 Ratings
    Company Website
  • Sage Intacct Reviews & Ratings
    8,335 Ratings
    Company Website
  • Xero Reviews & Ratings
    5,869 Ratings
    Company Website
  • Acuity Scheduling Reviews & Ratings
    6,317 Ratings
    Company Website
  • gtechna Reviews & Ratings
    19 Ratings
    Company Website
  • Gravity Software Reviews & Ratings
    45 Ratings
    Company Website
  • ERA EHS Software Reviews & Ratings
    38 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Invoice Home Reviews & Ratings
    5,702 Ratings
    Company Website
  • FreshBooks Reviews & Ratings
    5,477 Ratings
    Company Website

What is Infor Public Sector CDR?

The Elsinore Valley Municipal Water District has implemented Infor CloudSuite Financials to improve its essential financial operations. Previously, the district faced challenges with its outdated on-premises general ledger system, which lacked the capabilities necessary for informed decision-making. Utilizing the intuitive interface, streamlined workflows, and sophisticated analytics offered by CloudSuite Financials, EVMWD has achieved significant improvements in financial and resource management. This change allows the district to effectively oversee critical functions such as project cost accounting and grant management, which are vital due to the frequent influx of large grants. Furthermore, the transition to a cloud-based system has introduced mobile capabilities that enhance community engagement through features like planning and permitting, licensing, case management, and a specialized citizen portal. This upgrade not only represents a significant technological investment but also positions the district to better adapt to future challenges. Ultimately, the shift to Infor CloudSuite Financials is expected to greatly enhance the quality of service provided to the community.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

ADP Learning Management
ADP Mobile Solutions
ADP Streamline
Ariane Systems
Canary Digital Tipping
DATABASICS Time & Expense
Intelgic
Kodiak Hub
LinkedIn Sales Navigator
Longview Transfer Pricing
MuleSoft Anypoint Platform
OnScreen
OpenKey
SEGMENTAIL
Selectron Relay
Smart Inventory Planning & Optimization
Sunflower Lab IDP
TCS MasterCraft DataPlus
TCS OmniStore
e-PlanREVIEW

Integrations Supported

ADP Learning Management
ADP Mobile Solutions
ADP Streamline
Ariane Systems
Canary Digital Tipping
DATABASICS Time & Expense
Intelgic
Kodiak Hub
LinkedIn Sales Navigator
Longview Transfer Pricing
MuleSoft Anypoint Platform
OnScreen
OpenKey
SEGMENTAIL
Selectron Relay
Smart Inventory Planning & Optimization
Sunflower Lab IDP
TCS MasterCraft DataPlus
TCS OmniStore
e-PlanREVIEW

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/cloudsuite-public-sector

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

Popular Alternatives