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What is Ingage?

Retail is unique, and the methods for engaging retail customers should be too. Instead of opting for a generic CRM solution that doesn’t cater specifically to retail, why not consider Ingage? With its innovative loyalty programs and AI-driven customer relationship management features, Ingage equips you with all the tools necessary for success. Numerous retailers are already capitalizing on Ingage to deliver personalized and contextually relevant communications to their customers, significantly enhancing loyalty and engagement levels. Ingage stands out as the only CRM platform powered by an advanced AI engine that allows you to understand the core preferences and needs of your customers. It offers a comprehensive perspective on customer interactions across multiple channels and touchpoints, enabling your marketing team to make informed investments in the most promising buyer intent signals, thereby boosting marketing ROI. Thanks to Ingage’s omnichannel machine learning capabilities, you can customize your marketing strategies for SMS, Email, WhatsApp, Push notifications, and Facebook. Furthermore, by identifying upselling opportunities, you could see an increase in click-through rates by up to 50%. Embrace the evolution of retail engagement with Ingage, and witness remarkable growth in your business! By choosing Ingage, you not only enhance customer interaction but also position yourself as a leader in retail innovation.

What is Brij?

Brij functions as a holistic omnichannel marketing solution that converts purchases from retail and marketplace avenues into owned, clear customer signals, helping brands identify buyers who often remain unseen when transactions occur through third-party vendors. By leveraging packaging, inserts, and displays, the platform initiates incentive-driven digital interactions, which encompass warranty registrations, sweepstakes, rebates, reorder processes, surveys, and educational product information, all while collecting essential first-party data such as email addresses, phone numbers, and buying preferences. Its sophisticated AI engine processes scans, registrations, and receipts to build comprehensive customer profiles that include basket content, shopping behaviors, purchase frequency, and cohort trends, thus providing deeper insights into consumer behavior. Moreover, the ability to verify purchases and analyze basket data enables the transformation of offline purchases into useful marketing insights, while the automated segmentation tool skillfully forms behavioral cohorts primed for targeted outreach. This intricate methodology not only amplifies customer understanding but also refines marketing approaches to better resonate with the evolving needs and preferences of consumers. Ultimately, Brij empowers brands to engage more effectively with their audiences through informed, data-driven strategies.

Media

Media

Integrations Supported

Facebook
Microsoft 365
Paradigm Vendo
WhatsApp

Integrations Supported

Attentive.ai
Bazaarvoice
Cordial
Google
Google Ads
Google Tag Manager
Klaviyo
Meta AI
Postscript
Rivo
Salesforce
Shopify
TikTok
Yotpo
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$899 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ingage

Company Location

India

Company Website

www.getingage.ai/

Company Facts

Organization Name

Brij

Date Founded

2020

Company Location

United States

Company Website

brij.ai/

Categories and Features

Retail Analytics

Not specified

Categories and Features

Landing Page

Not specified

Marketing Analytics

Not specified

Mobile Marketing

Not specified

Retail Analytics

Not specified

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