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What is Ingrid Delivery Platform?

Ingrid was designed with the goal of enhancing delivery experiences to align with individual lifestyles. E-commerce enterprises can achieve sustainable growth by enabling customers to tailor their delivery and return preferences, which enhances the overall shopping experience and boosts efficiency for both retailers and shipping companies. 1. Optimize the checkout process for your clients by offering a variety of flexible delivery choices and employing A/B testing to determine the most effective options. 2. Eliminate concerns related to "Where is my Order?" by implementing e-commerce order tracking that initiates immediately after a purchase, thus minimizing customer support inquiries. 3. Do you have physical retail locations? Transform them into e-commerce fulfillment centers to expedite your order shipments through store-to-door delivery solutions. 4. Utilizing cloud-based transportation management systems simplifies the process of scheduling shipments, integrating new carriers, or lowering transportation expenses. 5. Embracing these strategies can lead to increased customer satisfaction and loyalty, further driving the success of your e-commerce business.

What is Burq?

Burq is an all-encompassing cloud delivery orchestration platform specifically designed for retailers, grocery stores, convenience shops, distributors, and teams managing orders across multiple locations and carriers, including their own fleets. The solution easily integrates with existing order and logistics systems through an API, webhooks, or an intuitive dashboard. With each order processed, Burq evaluates various provider and fleet options based on criteria such as delivery commitments, availability, and operational standards, thus enabling efficient dispatching, tracking, rerouting, customer alerts, and exception management. Its Decision Graph carefully records all available options, actions taken, and the rationale behind each choice, ensuring transparency throughout the process. Users can select from different decision-making modes, including manual, shadow, review, or fully autonomous, while ensuring that human oversight and established rules dictate the execution of these decisions. In addition to these features, Burq offers management of provider networks, optimization of driver workflows, assessment of delivery performance, billing reconciliation, and QR code-enabled in-store checkout solutions. The platform is certified with SOC 2 Type II and ISO 27001, reflecting a strong commitment to protecting sensitive data, and it has processed over $500 million in orders across the United States and Canada, highlighting its substantial influence in the logistics industry. Furthermore, Burq's flexible approach allows businesses to adapt their delivery strategies rapidly to meet changing demands in a dynamic marketplace.

Media

Media

No images available

Integrations Supported

Centra
Dixa
Emarsys
Hantera_
Klaviyo
Loqate
OneStock
Shopify
Voyado
commercetools

Integrations Supported

DoorDash
Grubhub
Model Context Protocol (MCP)
Roadie
Shipt
Uber

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ingrid

Date Founded

2015

Company Location

Sweden, UK, Netherlands

Company Website

www.ingrid.com

Company Facts

Organization Name

Burq

Date Founded

2021

Company Location

United States

Company Website

burq.ai/

Categories and Features

Checkout

Not specified

Delivery Management

Not specified

eCommerce Tools

Not specified

Last Mile Delivery

Not specified

Transportation Management

Carrier Management
Order Management
Shipment Management

Categories and Features

Delivery Management

Not specified

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