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What is Inline Manual?

A Digital Adoption Platform facilitates the development of interactive walkthroughs, educational tooltips, surveys, and supportive articles right within your application. By guiding users effortlessly through your product, it significantly boosts adoption and conversion rates while reducing customer churn. This method not only accelerates the growth of your business but also improves user satisfaction with your software. It enables immediate automation of employee training processes, enhances productivity, and decreases the time required to see a return on investment from your software solutions. Furthermore, it reduces the pressure on your internal helpdesk by helping users reach their goals more efficiently. Users can be notified about training opportunities, system outages, or product enhancements anytime within the application. Offering tooltips aids users in comprehending their responsibilities and navigating your application with ease. Additionally, gathering user feedback directly allows for the evaluation of performance and the identification of potential barriers within your application, which leads to ongoing enhancements. This proactive strategy not only cultivates an improved user experience but also plays a vital role in fostering enduring customer loyalty, ensuring that users feel valued and engaged throughout their journey. Ultimately, the combination of these features creates a more integrated and satisfying interaction with your product.

What is HintEd?

HintEd simplifies the process of integrating new employees into digital platforms, allowing them to stay at their workstations. This no-code solution features plugins, standalone applications, and SDKs designed for crafting engaging in-app walkthroughs, including tooltips and hint popups, tailored for both desktop and web enterprise applications. By utilizing our services, organizations can slash training expenses by half, enhance the onboarding experience for new hires, and decrease support costs by 70%. HintEd effectively replaces traditional user manuals, in-person training sessions, and instructional videos, making it a perfect option for both small to medium-sized businesses and larger enterprises aiming to streamline customer and software training efforts. Ultimately, HintEd empowers companies to optimize their onboarding processes and improve overall operational efficiency.

Media

Media

Integrations Supported

Adobe Marketo Engage
Google Analytics
Intercom
Salesforce
Segment
WordPress

Integrations Supported

Confluence
Creatio
Jira
Microsoft 365
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Oracle Siebel CRM
Pega CRM
SAP Ariba
SAP SuccessFactors Learning

API Availability

API Availability

Has API

Pricing Information

$28 per month
Free Version
Free Trial Offered?

Pricing Information

We offer custom pricing plans for companies starting from 300 employees. All our plans include unlimited on-screen guides, a dedicated customer success manager, SLA. Enterprise Plan also includes fully on-premises installation (if needed), dedicated support team, and various customizations.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inline Manual

Company Website

inlinemanual.com

Company Facts

Organization Name

HintEd

Date Founded

2018

Company Location

Russia

Company Website

hinted.me

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
User Onboarding

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Interactive Content
Self-Paced Courses

Help Authoring Tools

Not specified

Onboarding

Course Management
Document Management
Employee Handbook
Employee Portal
Self Service Portal
Training Management

Training

Academic / Education
Blended Learning
Built-In Course Authoring
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
Training Companies
eCommerce

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