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What is Innoinstant?
Innoinstant offers a tailored communication solution that seamlessly integrates across various platforms and devices. By developing a white-labeled communication application, it ensures reliability, security, and scalability for users.
With the ability to create bespoke APIs and SDKs, real-time communication can be achieved across any industry or application. Complete customization facilitates smooth virtual classrooms and safe financial transactions, while interactive video and text chats can enhance live streaming experiences. This versatility spans numerous sectors, including gaming, e-commerce, and dating. Industry-standard security measures, encryption, and signal protocols safeguard user interactions through end-to-end encryption.
Our robust SDKs and APIs serve as essential tools for effective communication, whether through chat, voice, or video. Users can engage effortlessly with features like file sharing, screen recording, and comprehensive payment gateways. Additionally, the platform enables unlimited calling and the ability to translate communications into business opportunities. Furthermore, the application development process is meticulously tailored to accommodate the unique needs of every industry and is compatible with any device or platform.
What is Infobip?
Infobip stands as a prominent figure in the realm of omnichannel communication, boasting over 700 direct carrier connections and more than 60 offices spread across six continents. Our mission is to streamline the ways in which brands interact with, engage, and captivate their customers on a global scale.
Our robust communications platform offers a comprehensive array of tools designed for superior customer engagement and support, along with essential security and authentication features, accessible through a vast array of communication channels.
THE INFOBIP EDGE
(1) Tailored omnichannel customer interactions
Enhance customer involvement through a diverse range of local and international communication options, such as SMS, RCS, WhatsApp, voice, video, email, and leading chat applications.
(2) Worldwide influence with localized service
With over 60 offices worldwide, we can respond swiftly to client needs. Our team provides round-the-clock customer support, delivering technical solutions tailored to specific local demands, grounded in established best practices.
(3) Comprehensive customer engagement solutions
Boost your business performance by enriching your communication strategies with our fully integrated offerings, which include contact center capabilities, marketing automation, and chatbot development, all powered by insights from our customer data platform. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of innovation in customer engagement.
Integrations Supported
BlueVenn
CREDITONLINE
ClpHub
Facebook
KonnectzIT
Maestra
Meya
Outdoo AI
Quickwork
Raven
Integrations Supported
BlueVenn
CREDITONLINE
ClpHub
Facebook
KonnectzIT
Maestra
Meya
Outdoo AI
Quickwork
Raven
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Innocrux
Company Website
www.innocrux.com
Company Facts
Organization Name
Infobip
Date Founded
2006
Company Location
Headquartered in London, Infobip has 60+ offices on 6 continents
Company Website
www.infobip.com
Categories and Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win