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What is Insider Telecom?

You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.

What is Alltel?

Incoming calls are vital for maintaining connections within your business. Alltel’s inbound and virtual services deliver unmatched flexibility and reliability, guaranteeing that every call is handled professionally at any time of day. You can keep in touch with clients and employees regardless of your location or operational style. With our cutting-edge cloud communication technology, your office phone system integrates effortlessly with your employees' mobile devices and remote work tools, boosting collaboration and productivity. Fast and reliable internet access is essential for your business, which is why we provide enterprise-grade connectivity supported by some of the most reputable network providers in the country. We customize internet and data solutions for businesses of all sizes and in various locations. Streamlining the management of your business’s IT resources is essential, and our certified partners are prepared to deliver expert advice and high-quality service across a spectrum of IT and technical support requirements. In this rapidly changing digital environment, a strong communication and IT infrastructure is crucial for your business growth. Investing in resilient technology not only enhances operational efficiency but also positions your company for future success.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Teams

API Availability

API Availability

Pricing Information

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Pricing Information

$10 per business hour

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Insider Telecom

Date Founded

2011

Company Location

United States

Company Website

www.insidertelecom.com

Company Facts

Organization Name

Alltel

Date Founded

2007

Company Location

Australia

Company Website

www.alltel.com.au

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Inbound Call Center
Real-time Chat

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Monitoring
Inbound Reporting
VoIP

Categories and Features

Business VoIP

Not specified

Call Forwarding

Not specified

Call Tracking

Not specified

Cloud PBX

Not specified

SIP Trunk

Not specified

Virtual Phone Number

Not specified

Virtual Receptionist

Not specified

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