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What is Insider Telecom?

You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.

What is CallHippo?

CallHippo is an advanced contact center solution designed to facilitate connections with clients. Its user-friendly interface, combined with powerful features and comprehensive reporting, empowers sales and service teams to engage in effective conversations with customers seamlessly. Moreover, CallHippo integrates effortlessly with various platforms, enhancing overall productivity. With a global trust from over 5,000 businesses, it has established itself as a reliable choice in the market. This level of widespread adoption highlights its effectiveness and the value it brings to organizations seeking to improve customer interactions.

Media

Media

Integrations Supported

Integrations Supported

AppointmentCore
Enthu.ai
Freshdesk
Front
HubSpot CRM
HubSpot Customer Platform
Intercom
Klaus
Meritto
Microsoft Dynamics 365
OneHash CRM
Outdoo AI
Pipedrive
Qlik Application Automation
Shopify
Slack
Stackreaction
Zapier
Zendesk
Zoho CRM

API Availability

API Availability

Pricing Information

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Pricing Information

$18.00/month/user

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Insider Telecom

Date Founded

2011

Company Location

United States

Company Website

www.insidertelecom.com

Company Facts

Organization Name

CallHippo

Date Founded

2016

Company Location

United States

Company Website

callhippo.com/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Inbound Call Center
Real-time Chat

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Monitoring
Inbound Reporting
VoIP

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Voice Broadcasting

Not specified

White Label VoIP

Not specified

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