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What is Insighting?

Insighting is a powerful AI-powered analytics platform built specifically for B2B companies aiming to maximize revenue by transforming intricate sales, customer, and inventory data into clear, actionable insights delivered in real time. It integrates directly with multiple data systems to continuously analyze customer behaviors, sales trends, and stock levels, automatically detecting churn risks, upsell possibilities, and underlying growth drivers without manual intervention. Through its intelligent AI assistant, Insighting provides tailored recommendations and alerts to employees via widely used communication channels such as email, Slack, and WhatsApp, making data-driven decision-making accessible across the organization. The platform’s innovative Revenue Navigator tool enables detailed period-over-period comparisons and helps identify the specific factors influencing shifts in sales and profitability. Designed for fast setup and ease of use, Insighting lowers barriers to adoption by democratizing data access, allowing teams at every level to contribute to strategic growth initiatives. Its AI-driven automation frees teams from manual data crunching, accelerating response times and ensuring critical opportunities and risks are never missed. By delivering personalized insights to each employee, Insighting fosters a culture of proactive, informed action throughout the sales cycle. The platform also supports comprehensive inventory management insights, optimizing stock levels to prevent lost sales and reduce costs. Trusted by growing B2B businesses, Insighting enhances customer retention, boosts upsell revenue, and sharpens sales forecasting accuracy. Ultimately, Insighting equips companies with the tools and intelligence necessary to turn complex data into competitive advantage and sustained business growth.

What is CustomerGauge?

CustomerGauge empowers B2B companies to harness customer insights and behaviors, facilitating the alignment of business strategies while enhancing account retention rates. Additionally, it drives revenue growth by enabling effective up-sells and cross-sells. The CustomerGauge Account Experience™ platform enables businesses to track account engagement and gather valuable feedback from important stakeholders. It features the ability to segment real-time data into personalized dashboards and correlate feedback with alterations in NPS scores and overall revenue. With the use of custom and native integrations, users can monitor engagement levels, including the frequency with which key stakeholders respond to surveys, submit support requests, and interact with marketing communications. Furthermore, the CustomerGauge Account Expert™ platform allows users to establish KPI targets, effectively closing the feedback loop, pinpointing accounts that are at a higher risk of churn, and predicting the potential revenue impact resulting from changes in NPS scores. This comprehensive approach ensures that businesses can proactively manage their customer relationships and drive sustainable growth. Don’t miss out—schedule a demo today to see how CustomerGauge can transform your business strategy.

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Integrations Supported

Desktop.com
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapiche
Keap
NetSuite
Oracle CPQ
Pipedrive
Rivery
Salesforce
Stackreaction
Storable Newbook
Sugar Sell
Wonderflow
Wufoo
Zapier
Zendesk

Integrations Supported

Desktop.com
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapiche
Keap
NetSuite
Oracle CPQ
Pipedrive
Rivery
Salesforce
Stackreaction
Storable Newbook
Sugar Sell
Wonderflow
Wufoo
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Insighting

Date Founded

2021

Company Website

www.insighting.io

Company Facts

Organization Name

CustomerGauge

Date Founded

2007

Company Location

Netherlands

Company Website

customergauge.com

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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