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What is Insighting?

Insighting is a powerful AI-powered analytics platform built specifically for B2B companies aiming to maximize revenue by transforming intricate sales, customer, and inventory data into clear, actionable insights delivered in real time. It integrates directly with multiple data systems to continuously analyze customer behaviors, sales trends, and stock levels, automatically detecting churn risks, upsell possibilities, and underlying growth drivers without manual intervention. Through its intelligent AI assistant, Insighting provides tailored recommendations and alerts to employees via widely used communication channels such as email, Slack, and WhatsApp, making data-driven decision-making accessible across the organization. The platform’s innovative Revenue Navigator tool enables detailed period-over-period comparisons and helps identify the specific factors influencing shifts in sales and profitability. Designed for fast setup and ease of use, Insighting lowers barriers to adoption by democratizing data access, allowing teams at every level to contribute to strategic growth initiatives. Its AI-driven automation frees teams from manual data crunching, accelerating response times and ensuring critical opportunities and risks are never missed. By delivering personalized insights to each employee, Insighting fosters a culture of proactive, informed action throughout the sales cycle. The platform also supports comprehensive inventory management insights, optimizing stock levels to prevent lost sales and reduce costs. Trusted by growing B2B businesses, Insighting enhances customer retention, boosts upsell revenue, and sharpens sales forecasting accuracy. Ultimately, Insighting equips companies with the tools and intelligence necessary to turn complex data into competitive advantage and sustained business growth.

What is Dialpad Sell?

Dialpad Sell is a cutting-edge AI-powered sales outreach platform designed to transform how sales teams engage prospects and close deals. By providing real-time call transcription, sentiment analysis, and keyword tracking, it equips sales reps with actionable insights during conversations to refine pitches and respond effectively to objections. The platform’s AI Playbooks automate best practices and offer personalized coaching recommendations, empowering managers to drive better team performance and accelerate ramp-up times for new hires. Dialpad Sell integrates seamlessly with leading CRM platforms such as Salesforce, Zendesk, Hubspot, Microsoft Dynamics, and communication tools like Microsoft Teams and Google Workspace, enabling a cohesive sales ecosystem. Companies using Dialpad Sell have reported a 50% increase in post-call productivity, a 75% improvement in coaching efficiency, and a 22% decrease in sales rep attrition rates. The platform is built on a secure, scalable dual-cloud infrastructure with enterprise-grade security certifications including GDPR, HIPAA, SOC 2, ISO, and more. It offers 24/7 support, robust disaster recovery, and a 100% uptime SLA to ensure uninterrupted performance. Dialpad Sell supports sales organizations from startups to global enterprises in improving pipeline velocity and driving revenue growth. Its AI capabilities also help capture key customer insights and automate routine sales tasks, freeing reps to focus on high-value activities. Ultimately, Dialpad Sell delivers an intelligent, integrated solution for modern sales teams aiming to outperform their targets.

Media

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Media

Integrations Supported

Basecamp
Cerby
ConnectWise PSA
Freshdesk
Google Calendar
Google Contacts
Help Scout
HubSpot Customer Platform
Jiminny
Knack
LinkedIn
Mailshake
Microsoft OneNote
Okta
Pipedrive
Podio
Redtail CRM
SimpleTexting
Taalk
Zoho CRM

Integrations Supported

Basecamp
Cerby
ConnectWise PSA
Freshdesk
Google Calendar
Google Contacts
Help Scout
HubSpot Customer Platform
Jiminny
Knack
LinkedIn
Mailshake
Microsoft OneNote
Okta
Pipedrive
Podio
Redtail CRM
SimpleTexting
Taalk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$95 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Insighting

Date Founded

2021

Company Website

www.insighting.io

Company Facts

Organization Name

Dialpad

Date Founded

2008

Company Location

United States

Company Website

www.dialpad.com/ai-sales/

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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