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What is Instasilo?

Instasilo is a cutting-edge solution designed to streamline your Instagram messaging experience. This tool incorporates a tagging system that allows for the efficient organization of conversations and the smooth management of leads. Getting started is a breeze; just head over to the Google Chrome store, locate the Instasilo extension within your Chrome extensions section, and click to install it. Moreover, Instasilo empowers users to create customized templates tailored to specific categories of tagged individuals, thereby refining communication strategies. The extension also enables users to send bulk messages to their tagged followers, making outreach efforts much more efficient. Highlighted features of Instasilo include the ability to create specific tags, add followers to those tags, design unique messaging templates, send out mass messages using those templates, and apply randomized delays to prevent Instagram's spam filters from triggering. By leveraging these capabilities, Instasilo not only enhances your messaging efficiency but also ensures that your professional interactions remain polished and effective. With its user-friendly interface and powerful features, Instasilo stands out as an essential tool for anyone looking to optimize their Instagram communication.

What is BuzzMonitor?

Enhance your social media customer relationship management by unifying teams and ticketing systems within a single platform. By leveraging ticketing systems to prioritize inquiries and feedback, your analysts can address the most critical issues first; implement alerts for urgent situations, and create teams along with frequently asked questions to improve customer service efficiency. Buzzmonitor’s Smart Replies feature facilitates automated responses across all social media platforms, lightening the load on your human resources and providing real-time updates to your customer service representatives. In addition to managing social media communications, you can efficiently handle and respond to emails as well. This integration guarantees that whether it’s your brand or that of your client, all customer interactions via email can be overseen with the same in-depth customer service analytics and service level agreements provided by Buzzmonitor for social media. Such a comprehensive approach not only enhances productivity but also cultivates a smooth customer experience across various communication channels. By ensuring that all communications are tracked and managed effectively, you can adapt more easily to customer needs and expectations.

Media

No images available

Media

Integrations Supported

Instagram
Facebook
Facebook Messenger
LinkedIn
WhatsApp
X (Twitter)
YouTube

Integrations Supported

Instagram
Facebook
Facebook Messenger
LinkedIn
WhatsApp
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$7/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symalite

Date Founded

2012

Company Website

symalite.com

Company Facts

Organization Name

BuzzMonitor

Date Founded

2004

Company Location

Spain

Company Website

getbuzzmonitor.com/en/social-crm/

Categories and Features

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Categories and Features

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

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