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Ratings and Reviews 0 Ratings
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What is Instastaff?
Our mobile-optimized platform makes it incredibly easy to book shifts instantly from any device, be it a smartphone, laptop, or tablet. Say farewell to the chaotic last-minute scramble of phone calls, texts, and emails, and welcome a smooth booking process for both your dedicated and on-demand teams. Many of us have faced the turmoil of a sudden sick call, which forces us to rush and find someone to cover the shift. Using our system, you can sidestep this anxiety altogether; simply create a new shift, and we will promptly notify your workforce, ensuring a faster response than ever before. The days of sending mass notifications or painstakingly choosing your preferred workers are behind you. You can effortlessly select from your favorite contacts, directly alerting them, and even exclude certain individuals from specific facilities while organizing your team based on their Star ratings. This guarantees that you always have the most suitable personnel for each shift. Not only does this streamline the process, but it also significantly improves your overall workforce management, leading to greater efficiency and satisfaction among your team members.
What is Fondesk?
We are excited to present a simple and intuitive telephone answering service designed to help you oversee your work phone while seamlessly forwarding messages without disruption. Many business partners prefer calls to be handled by representatives from their own company instead of third-party services, which can complicate acceptance if an external service is engaged. Considering that the company is in its formative stages, it might be advantageous to manage communications internally for now. With the operator taking care of all incoming calls for your business or office, you will receive prompt alerts via chat or email. The activation of this service can occur on the same day through an effortless online setup that takes around five minutes. Once your calls are redirected, the operator will quickly begin addressing inquiries. The system is adaptable, providing various notification options for incoming calls, and if you opt for chat notifications, it encourages smooth communication among team members. Furthermore, you can easily access your call history through your PC or smartphone, modify phone settings, and make payments online. You also have the option to adjust notification preferences and include specific mentions based on the chosen destination, ensuring that communication is efficient and tailored to your requirements. This adaptability creates a streamlined process that keeps your business operations running efficiently, allowing you to focus on growth and development. In this way, you can ensure that every call is managed effectively, supporting your commitment to excellent customer service.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SnapNurse
Date Founded
2018
Company Location
United States
Company Website
www.instastaff.com
Company Facts
Organization Name
Unieke Software Solutions
Date Founded
2015
Company Location
United Kingdom
Company Website
www.fondesk.jp/
Categories and Features
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics