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What is IntBell?

IntBell is a comprehensive professional cloud communications platform designed to meet the needs of international businesses with services including intelligent international call centers, two-way voice and SMS messaging, SMS marketing, virtual numbers, email promotional campaigns, and CRM system integration. It focuses on delivering seamless and integrated overseas cloud communication solutions, particularly for industries such as cross-border e-commerce, international logistics, and other sectors expanding globally. The platform distinguishes itself with bilingual, round-the-clock customer service based in the United States, providing timely and effective support for users across time zones. IntBell continually enhances its platform through free software upgrades, ensuring clients always have access to the latest features and improvements. A diverse range of affordable and flexible account plans is available to accommodate the varying communication needs and budgets of different businesses. By offering unified communication solutions, IntBell enables enterprises to improve customer interactions, marketing reach, and operational efficiency on a global scale. Its robust infrastructure supports reliable connectivity across borders, reducing communication barriers for businesses venturing into international markets. The platform’s user-friendly design and comprehensive service suite make it a preferred choice for companies seeking to optimize their global communications. IntBell’s combination of cutting-edge technology, bilingual support, and cost-effective plans provides a competitive edge in the international cloud communications market. Overall, IntBell is an ideal partner for businesses looking to scale their cross-border communication capabilities smoothly and effectively.

What is Dujiaoshou SCRM?

Dujiaoshou SCRM is a cloud-based tool designed for social customer relationship management, specifically aimed at businesses that interact with customers across borders. It integrates accounts and messages from a variety of social and messaging platforms, including WhatsApp, Telegram, LINE, Facebook, and Instagram, into a unified collaborative workspace. Teams can manage several accounts, retrieve customer profiles and conversation histories, organize contacts with tags and notes, delegate discussions, and record follow-up actions efficiently. The platform also offers features such as multilingual translation, AI-enhanced response suggestions, structured customer service workflows, ticket management, and operational analytics. Tailored for cross-border e-commerce, it supports customer service, sales, marketing, and operations teams that engage in communication across diverse channels and languages. Accessible via a web application and desktop clients for both Windows and macOS, the features and channels available may vary according to the chosen service plan, adding to its adaptability. This comprehensive functionality positions Dujiaoshou SCRM as a vital resource for companies aiming to bolster their international customer engagement efforts. By leveraging its capabilities, businesses can streamline their operations and better serve their global clientele.

Media

No images available

Media

No images available

Integrations Supported

Integrations Supported

Instagram
LINE
Telegram
WhatsApp

API Availability

API Availability

Pricing Information

$9.99/month/user

Pricing Information

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

IntBell

Date Founded

2016

Company Location

United States

Company Website

www.intbell.com

Company Facts

Organization Name

Dujiaoshou SCRM

Company Website

dujiaoshouai.com

Categories and Features

Business VoIP

Not specified

Categories and Features

Social CRM

Not specified

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