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What is Intelligov?

Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.

What is FSI CMMS?

FSI CMMS features a versatile user interface that supports extensive customization, allowing users to either see a simple list of their assigned work orders and preventive maintenance tasks right after logging in or access a detailed dashboard showcasing various metrics, such as ongoing preventive maintenance tasks for essential equipment, electronic service requests from hospital staff, and completion rates for preventive maintenance in the current month. Moreover, the EP dashboard provides immediate access to real-time compliance metrics relevant to standards EC.02.03.05 and EC.02.05.07, making it easier to monitor Joint Commission requirements efficiently. The CMS Tech application is designed to be compatible with multiple devices, including iPads, iPhones, iPod touches, and Android smartphones and tablets, which means users can conveniently access the system from nearly any location. With an intuitive interface, users generally complete training in about two hours, facilitating the process for hospital staff to submit electronic work requests that trigger automated email notifications upon their completion. In addition, FSI CMMS also supports contract management with external vendors and allows users to link equipment model numbers to their manufacturers. This all-encompassing system not only boosts operational efficiency but also fosters improved communication and service management across healthcare facilities, ultimately contributing to enhanced patient care outcomes.

Media

Media

Integrations Supported

Inpixon
Xempla

Integrations Supported

Inpixon
Xempla

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intelligov Software

Company Website

www.intelligovsoftware.com

Company Facts

Organization Name

FSI

Date Founded

2002

Company Location

United States

Company Website

www.fsiservices.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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