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What is Interakt?

Interakt serves as a comprehensive WhatsApp CRM, campaign management platform, marketing automation system, and sales channel, empowering rapidly expanding E-commerce and D2C brands to efficiently handle customer interactions and boost sales volume through WhatsApp. By utilizing Interakt, businesses are able to interact with customers via a single dedicated WhatsApp number, transforming inquiries about products into actual sales, assisting customers in discovering and purchasing items directly on WhatsApp, recovering abandoned shopping carts, providing order details and updates, and maintaining 24/7 engagement through WhatsApp automation. Moreover, Interakt equips companies with the scalable infrastructure essential for their growth and expansion. It seamlessly integrates with various platforms such as Shopify, Instamojo, and other well-known e-commerce stores, CRMs, payment gateways, and business applications including WooCommerce, Zoho, Google Sheets, Razorpay, PayU, and Pabbly, positioning itself as the sole comprehensive WhatsApp business solution available for small and medium-sized enterprises. This versatility enhances its attractiveness to businesses seeking efficient customer engagement strategies.

What is Gallabox?

Set up your chatbot to engage with users in a way that closely resembles human interaction, ensuring a smooth experience. Design, assess, and launch a no-code chatbot solution that sets a standard for outstanding customer support, interaction, and engagement. Leverage the Gallabox tool for advanced customer segmentation through tagging and labeling contacts, which enables the provision of customized services and products. Promote teamwork among colleagues by assigning responsibilities, utilizing @mentions, and categorizing contacts for improved organization. Customer agents have the ability to manage interactions and refer back to past records to strengthen relationships. With seamless integration into existing CRM systems, eCommerce platforms, and connections with payment and logistics partners, Gallabox is committed to enhancing your business's customer service strategy across all vital touchpoints. Ensure your customers receive uninterrupted support with a 24/7 chatbot that adeptly handles routine inquiries, allowing your support staff to focus on more intricate discussions. Rather than having users navigate your website for answers, boost real-time engagement by enabling your bot to answer frequently asked questions, thereby creating a more efficient and satisfying customer experience. This strategy not only speeds up response times but also elevates overall customer contentment, providing a win-win for both users and businesses. It is essential to continually refine your chatbot's capabilities to adapt to evolving customer needs, ensuring that service remains exceptional at all times.

Media

Media

Integrations Supported

Facebook Ads
Google Sheets
Kylas
Shopify
WhatsApp
WooCommerce
Zoho CRM
Bigin by Zoho CRM
Bikayi
Facebook
HubSpot Customer Platform
KONDESK
Magento
OpenCart
Razorpay
Shiprocket
Stackreaction
Typof
Zapier
monday.com

Integrations Supported

Facebook Ads
Google Sheets
Kylas
Shopify
WhatsApp
WooCommerce
Zoho CRM
Bigin by Zoho CRM
Bikayi
Facebook
HubSpot Customer Platform
KONDESK
Magento
OpenCart
Razorpay
Shiprocket
Stackreaction
Typof
Zapier
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

$40 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interakt

Company Location

India

Company Website

www.interakt.shop/

Company Facts

Organization Name

Gallabox

Company Location

India

Company Website

gallabox.com

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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