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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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Your team efficiently brings together all customer interactions, whether at the office or while mobile, through this user-friendly CRM software that simplifies the follow-up process. By inputting information only once, you can easily share it with your colleagues, conserving valuable time and keeping your focus intact. The system includes automatic reminders that assist you in staying organized, and it integrates seamlessly with platforms like Exchange, Outlook 365, Wordpress, Slack, and Jira, ensuring a fluid workflow through automated features. This innovative management tool allows your contacts to oversee their personal information, granting them greater control. Tailored specifically for your business requirements, the CRM software is fully adaptable, enabling you to modify alerts and reminders according to your preferences. Companies can therefore customize their sales processes to align with their distinct operational styles, harnessing the potential of data analysis to improve follow-up efficiency. This strategy not only streamlines customer management but also promotes enhanced collaboration and productivity within the team. As a result, your organization can achieve a more cohesive approach to client engagement, ultimately driving better business outcomes.
What is HelloLeads?
HelloLeads CRM is a mobile-first Customer Relationship Management (CRM) solution designed to help businesses capture, organize, nurture, and convert leads efficiently. Unlike traditional desktop-based systems, it enables sales teams to manage their entire pipeline directly from smartphones, while managers use a web dashboard for performance tracking and insights.
The platform is built for small and medium businesses, field sales teams, real estate agencies, insurance advisors, financial services, healthcare providers, education consultants, travel agencies, automotive dealerships, manufacturers, distributors, and franchise businesses seeking a simple yet powerful CRM.
HelloLeads CRM automatically captures leads from multiple sources such as phone calls, WhatsApp, website forms, Facebook Lead Ads, and other digital channels. This reduces manual data entry, speeds up response time, and ensures no lead is missed.
Key features include centralized lead management, lead qualification, follow-up scheduling with reminders, WhatsApp CRM, call tracking, call logging, conversation history, sales pipeline visualization, deal tracking, and intelligent lead assignment. The mobile app also supports offline usage with automatic synchronization when connectivity is restored.
Managers get real-time dashboards with sales reports, lead source analysis, conversion tracking, activity monitoring, and performance insights. Advanced tools like GPS-based field tracking, territory management, branch hierarchy mapping, duplicate detection, and lead import/export support scalable business operations.
With its intuitive interface, quick setup, and mobile-first design, HelloLeads CRM improves sales productivity, reduces missed follow-ups, enhances customer engagement, and increases conversion rates. A 14-day free trial is available, along with flexible plans for growing teams and enterprises.
Integrations Supported
Contact Form 7
Exotel
Facebook
Gmail
Google Calendar
IndiaMART
Interakt
Justdial
Knowlarity
MSG91
Integrations Supported
Contact Form 7
Exotel
Facebook
Gmail
Google Calendar
IndiaMART
Interakt
Justdial
Knowlarity
MSG91
API Availability
Has API
API Availability
Has API
Pricing Information
$29.00/month/user
Free Version
Free Trial Offered?
Pricing Information
$12 per month for 2 users
a) S plan – $144 for 2 users per year - up to 2,000 Leads
b) M plan – $288 for 5 users per year - up to 5,000 Leads
c) L plan – $720 for 10 users per year - up to 20,000 Leads
d) XL plan - $1440 for 25 users per year - up to 50,000 Leads
e) XXL plan - $2400 for 50 users per year - Unlimited leads
b) M plan – $288 for 5 users per year - up to 5,000 Leads
c) L plan – $720 for 10 users per year - up to 20,000 Leads
d) XL plan - $1440 for 25 users per year - up to 50,000 Leads
e) XXL plan - $2400 for 50 users per year - Unlimited leads
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ABOnline solutions
Date Founded
2008
Company Location
France
Company Website
www.initiative-crm.com
Company Facts
Organization Name
HelloLeads CRM
Date Founded
2017
Company Location
India
Company Website
www.helloleads.io
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking