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What is Go Moment Ivy?

Ivy combines human expertise with automated systems to facilitate accurate and rapid communication with guests, freeing hotel staff to concentrate on other responsibilities while enhancing the overall guest experience. By greeting guests and customizing their visits based on unique preferences, Ivy guarantees that all inquiries are resolved in mere seconds. Moreover, it offers crucial insights into guest satisfaction and operational performance through its in-depth analytics, allowing for effortless management of all guest interactions from a unified platform. Explore the different strategies Ivy employs to connect with guests and boost satisfaction scores. This pioneering method not only simplifies communication but also cultivates a more tailored and enjoyable experience for every guest, ultimately leading to greater loyalty and repeat visits.

What is IntuitiveStay?

Independent B&Bs, guesthouses and boutique hotels lose 15-25% of every booking to OTA platforms. IntuitiveStay gives them a way to recover it. The Direct Booking Win-Back feature sends a personalised email to happy returning guests who opted in during their stay, inviting them to book direct next time. Two or three recovered bookings per month covers the cost of the platform entirely. IntuitiveStay also protects online reputation by intercepting unhappy guests before they reach TripAdvisor or Google. A QR code opens a private 60-second feedback form. Low scores alert the owner instantly. High scores nudge guests toward public reviews automatically. The Team Intelligence suite runs monthly anonymous staff surveys with flight risk detection, flagging declining morale at property level before it becomes a resignation. Owners get time to act rather than a resignation letter. Staff who receive positive guest mentions earn a Service Signature credential, a portable verified EI qualification they carry through their career. Recognition that costs the operator nothing and increases retention. Free plan with no card required. Paid plans from £27.99/month. Flat rate. No per-user fees. No contracts.

Media

Media

Integrations Supported

FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro
Zapier

Integrations Supported

FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

£34.99
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Go Moment

Date Founded

2010

Company Location

United States

Company Website

www.gomoment.com

Company Facts

Organization Name

IntuitiveStay

Date Founded

2026

Company Location

United Kingdom

Company Website

www.intuitivestay.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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