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What is Ivy.ai?

Ivy leverages various content sources, including websites, calendars, and external applications, to improve its performance. Our sophisticated Deep Learning AI algorithm swiftly analyzes your content, building your bot's knowledge base in just minutes. Coupled with Ivy's pre-trained question recognition and conversation engine, your bot is ready to work with completely customized content from the outset. You have the ability to enhance its knowledge base using Content Packs, which consist of curated sets of standardized information that provide consistent answers on a range of topics, including Small Talk and Financial Aid. The customization features enable you to adjust your bot’s branding, expand or modify its knowledge base at your discretion, and imbue it with a personality that reflects your brand identity. In addition, your bot consistently monitors your online footprint to detect any changes, ensuring that its knowledge remains fresh and relevant. Each day, a report will be provided that summarizes new knowledge acquired, updates made, and suggestions for information that may need to be discarded, keeping your bot effective and aligned with your evolving requirements. This continuous adaptability not only enhances the bot’s relevance but is also crucial for delivering an engaging and informative experience for users. The combination of these features ensures that your bot can evolve with your needs, providing valuable support over time.

What is Amity Bots Plus?

Revolutionize your enterprise with Amity Bots Plus, an advanced AI solution tailored for businesses. Elevate your customer support framework with a state-of-the-art GPT-driven conversational AI chatbot combined with an AI voicebot. Seamlessly manage a vast array of AI agents from one unified platform. Discover the future of customer service as you effortlessly oversee thousands of AI agents, automate processes, and enhance internal knowledge retrieval, all through a singular integrated system. The groundbreaking features of Amity Bots Plus promise to transform your business operations by leveraging the potential of generative AI. Start by uploading a customized knowledge base, which can be developed in any language, allowing Amity Bots Plus to provide quick and accurate responses. Following the submission of your knowledge base, the platform will enter a training period to refine its understanding and precision regarding your specific business needs. Once this training concludes, Amity Bots Plus will be thoroughly prepared to effectively cater to your customer support demands, facilitating a more seamless experience for both employees and clients. With Amity Bots Plus, your organization is not merely embracing technology; it is embarking on a journey into the future of business operations, equipped with tools that foster innovation and efficiency.

Media

Media

Integrations Supported

Amity Bots
ChatGPT
Eko
Facebook
Facebook Messenger
LINE
WhatsApp

Integrations Supported

Amity Bots
ChatGPT
Eko
Facebook
Facebook Messenger
LINE
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ivy.ai

Date Founded

2016

Company Location

United States

Company Website

ivy.ai/

Company Facts

Organization Name

Amity Solutions

Date Founded

2012

Company Location

Thailand

Company Website

www.amitysolutions.com/amity-bots-plus

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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