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What is Ivy.ai?

Ivy leverages various content sources, including websites, calendars, and external applications, to improve its performance. Our sophisticated Deep Learning AI algorithm swiftly analyzes your content, building your bot's knowledge base in just minutes. Coupled with Ivy's pre-trained question recognition and conversation engine, your bot is ready to work with completely customized content from the outset. You have the ability to enhance its knowledge base using Content Packs, which consist of curated sets of standardized information that provide consistent answers on a range of topics, including Small Talk and Financial Aid. The customization features enable you to adjust your bot’s branding, expand or modify its knowledge base at your discretion, and imbue it with a personality that reflects your brand identity. In addition, your bot consistently monitors your online footprint to detect any changes, ensuring that its knowledge remains fresh and relevant. Each day, a report will be provided that summarizes new knowledge acquired, updates made, and suggestions for information that may need to be discarded, keeping your bot effective and aligned with your evolving requirements. This continuous adaptability not only enhances the bot’s relevance but is also crucial for delivering an engaging and informative experience for users. The combination of these features ensures that your bot can evolve with your needs, providing valuable support over time.

What is ChatFlow?

ChatFlow is a cutting-edge platform for creating AI chatbots that intelligently respond to customer inquiries by utilizing the content from your website. These digital assistants mimic human conversations online, providing quick and relevant replies. By harnessing information from your website, as well as documents and notes, they offer valuable support to users. In the ChatFlow framework, automated tools known as crawlers explore your website's resources to keep the chatbot's knowledge base up-to-date. These crawlers continuously index both newly added and revised content, ensuring the AI chatbot delivers accurate and prompt information. With ChatFlow, you can effectively leverage your website's content to empower chatbots that swiftly handle visitor questions. The platform meticulously crawls your site to build a thorough knowledge base, guaranteeing that customer inquiries receive precise and immediate answers. Moreover, ChatFlow incorporates OpenAI technology for human-like interactions, significantly enhancing customer service while minimizing the need for manual involvement. This seamless integration not only improves user satisfaction but also streamlines support processes, making assistance more accessible and efficient for all. The result is a more engaging and responsive interaction that can lead to increased customer loyalty.

Media

Media

Integrations Supported

HTML
Microsoft Word
OpenAI

Integrations Supported

HTML
Microsoft Word
OpenAI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ivy.ai

Date Founded

2016

Company Location

United States

Company Website

ivy.ai/

Company Facts

Organization Name

ChatFlow

Company Website

chatflow.no/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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