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What is JUPUS?

As a legal professional, consolidate all your inquiries onto a single platform to enhance your efficiency. Enjoy the advantages of automated workflows that guide you from the moment a client first reaches out until their case is resolved, all integrated into your law firm software. The routine tasks of manual data entry, follow-up calls, and document organization can drain your daily time and energy, which in turn reduces your ability to focus on more critical responsibilities. If you lack effective pre-filtering, you risk spending time and resources on inquiries that do not yield any profit. In today's fast-paced environment, clients expect quick and modern service across all areas of their lives, including their legal needs, starting from their very first contact with you. Relying on outdated, manual processes can severely limit your competitive edge in the long run. By improving your productivity and client satisfaction, you can increase billable hours, reduce the effort required, and draw in more qualified leads. The JUPUS platform simplifies the management of all incoming requests, and with our AI assistance, you can optimize your practice efficiently. By embracing innovative legal management solutions, you can ensure your practice not only survives but also thrives in an ever-evolving landscape. Ultimately, the future is bright for those who adapt and evolve with the changing demands of clients.

What is BigHand Workflow Management?

BigHand Workflow Management acts as a highly effective tool for task delegation, ensuring that responsibilities are assigned to the right support staff at the most cost-efficient rate for the law firm, while also monitoring progress until tasks are finalized. Management can leverage detailed output reports to understand vital metrics such as types of work, workload volume, resource capacity, and productivity levels, aiding in strategic decisions concerning resource management. The platform features adaptable forms specifically designed to address the varied support task requirements of law firms, offering both single and multi-step workflows for efficient task assignment to the most cost-effective resources. Users have the ability to record concise voice notes, add comments, or attach pertinent files for transcription, enhancing communication and clarity. A dynamic feed displays all active support tasks, providing users the capability to sort and filter based on multiple criteria, including work type, assigned personnel, priority, due date, author, and matter. Every task completed by a support team member is automatically tracked for time management, ensuring precise documentation. Furthermore, the system presents real-time and historical analytics on backlogs, throughput, service quality, and overall support team efficiency, equipping law firms with the insights needed to enhance their operations and service provision. This all-encompassing tool not only boosts operational effectiveness but also promotes a culture of collaboration within the firm, ultimately driving better outcomes for clients. By integrating these features, law firms can achieve a higher level of productivity and service excellence.

Media

Media

Integrations Supported

Advoware
DATEV
HubSpot CRM
HubSpot Customer Platform
NetDocuments
Winmacs
iManage

Integrations Supported

Advoware
DATEV
HubSpot CRM
HubSpot Customer Platform
NetDocuments
Winmacs
iManage

API Availability

Has API

API Availability

Has API

Pricing Information

€59 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JUPUS

Date Founded

2022

Company Location

Germany

Company Website

www.jupus.de/

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/workflow-management/

Categories and Features

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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