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What is Joqiva?

Joqiva is a digital platform tailored for service-based enterprises in the UK, streamlining customer interactions, job oversight, quotations, billing, and payment reminders into an efficient process. By allowing businesses to transform inquiries into actionable jobs, it offers features such as template usage with pre-existing service data and the ability to draft quotes for employee approval before sending them out. The platform's AI capabilities facilitate inquiry management, enabling staff to confirm details prior to proceeding with actions. Customers benefit from the ability to view quotes and invoices online, while businesses can independently track payment updates, manage bank receipts, and issue reminders according to their subscription plan, ensuring that payments go directly to them instead of through Joqiva. Enhanced subscription plans provide additional features, including advanced controls for team and job management, repositories for saved materials, accountant access, and comprehensive audit trails. An optional AI Receptionist is also available to handle configured phone calls and log messages or inquiries for staff review. Primarily targeting the air-conditioning industry, Joqiva also serves various other service trades across the UK, making it an adaptable solution for improving operational workflows. Its rich array of features is specifically crafted to alleviate the everyday administrative burdens faced by service-oriented companies. This unique approach positions Joqiva as an essential companion for businesses aiming to enhance their productivity and customer service experience.

What is AdminBase?

AdminBase is an all-encompassing business management and CRM software suite tailored for sectors such as home improvement, construction, double glazing, and installation, with the goal of replacing outdated paper-based systems and disjointed processes with an integrated, web-based platform that manages every aspect of the customer journey from the initial inquiry through to order fulfillment, installation, and ongoing service. This innovative platform encompasses vital functionalities including lead management, digital calendars for scheduling and reminders, quoting and contract tools, order tracking, finance and invoicing management, as well as automated SMS and email notifications, while also featuring reporting dashboards that boost team productivity and keep clients informed throughout the various stages of their projects. By offering customizable workflows, task boards, and real-time performance analytics, AdminBase empowers organizations to lessen their administrative burdens, decrease the likelihood of errors and duplication, and gain a clearer understanding of their sales, installation, and service activities. In addition to streamlining operations, this comprehensive solution enhances collaboration among team members, fostering an environment that not only elevates customer satisfaction but also drives substantial business growth. As a result, companies using AdminBase can expect not only operational efficiency but also a competitive advantage in their respective markets.

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Integrations Supported

Sage Accounting
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Offered?

Pricing Information

$147.47 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Joqiva

Company Location

Ukraine

Company Website

joqiva.co.uk

Company Facts

Organization Name

AdminBase

Date Founded

1995

Company Location

United Kingdom

Company Website

www.abinitiosoftware.co.uk

Categories and Features

Categories and Features

Home Services

Not specified

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