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What is Joqiva?

Joqiva is a digital platform tailored for service-based enterprises in the UK, streamlining customer interactions, job oversight, quotations, billing, and payment reminders into an efficient process. By allowing businesses to transform inquiries into actionable jobs, it offers features such as template usage with pre-existing service data and the ability to draft quotes for employee approval before sending them out. The platform's AI capabilities facilitate inquiry management, enabling staff to confirm details prior to proceeding with actions. Customers benefit from the ability to view quotes and invoices online, while businesses can independently track payment updates, manage bank receipts, and issue reminders according to their subscription plan, ensuring that payments go directly to them instead of through Joqiva. Enhanced subscription plans provide additional features, including advanced controls for team and job management, repositories for saved materials, accountant access, and comprehensive audit trails. An optional AI Receptionist is also available to handle configured phone calls and log messages or inquiries for staff review. Primarily targeting the air-conditioning industry, Joqiva also serves various other service trades across the UK, making it an adaptable solution for improving operational workflows. Its rich array of features is specifically crafted to alleviate the everyday administrative burdens faced by service-oriented companies. This unique approach positions Joqiva as an essential companion for businesses aiming to enhance their productivity and customer service experience.

What is Conciergr?

Conciergr operates as an AI-driven receptionist on WhatsApp, specifically designed for small businesses such as tuition centres, swim schools, and dance studios that provide classes. It adeptly manages customer queries through the business's established WhatsApp number by accessing information stored in Google Docs and Sheets, including details about fees, class schedules, availability, and policies. Staff members have the ability to monitor these interactions and can step in when needed, while any questions that the assistant cannot resolve are automatically redirected to the team for further assistance. The platform also includes optional functionalities to follow up on inquiries that have gone unanswered, collect information for trial-class bookings via chat, email those requests to team members, and send reminders, request Google reviews, and keep track of the sources and status of inquiries. It supports both text and voice-note inquiries, ensuring that all responses are linked to their original context. Subscription plans start at £49 per month, and a comprehensive 30-day trial is offered, requiring a payment card during the sign-up process. Additionally, it's important for users to be aware that Meta's WhatsApp messaging fees are charged separately from the subscription fee. Ultimately, Conciergr enhances operational efficiency and customer engagement for businesses, allowing for smoother communication and better management of interactions. By leveraging this technology, businesses can focus more on delivering exceptional services while minimizing the administrative burden associated with customer inquiries.

Media

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Media

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Integrations Supported

Sage Accounting
Xero

Integrations Supported

Google Docs
Google Sheets
WhatsApp

API Availability

API Availability

Pricing Information

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Offered?

Pricing Information

£49/month
Front Desk is £49/month, month-to-month, with unlimited conversations and no setup fee. Optional modules are £29/month each; Everything is £149/month. Annual billing gives two months free. New customers get a 30-day Everything-plan trial; a card is required at signup, and the first charge is after the trial unless canceled. Prices exclude applicable taxes. Meta bills WhatsApp platform fees directly to the customer’s Meta account.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Joqiva

Company Location

Ukraine

Company Website

joqiva.co.uk

Company Facts

Organization Name

LONUT

Date Founded

2023

Company Location

Singapore

Company Website

conciergr.com

Categories and Features

Categories and Features

AI Chatbots

Not specified

AI Receptionists

Not specified

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