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What is Joqiva?

Joqiva is a digital platform tailored for service-based enterprises in the UK, streamlining customer interactions, job oversight, quotations, billing, and payment reminders into an efficient process. By allowing businesses to transform inquiries into actionable jobs, it offers features such as template usage with pre-existing service data and the ability to draft quotes for employee approval before sending them out. The platform's AI capabilities facilitate inquiry management, enabling staff to confirm details prior to proceeding with actions. Customers benefit from the ability to view quotes and invoices online, while businesses can independently track payment updates, manage bank receipts, and issue reminders according to their subscription plan, ensuring that payments go directly to them instead of through Joqiva. Enhanced subscription plans provide additional features, including advanced controls for team and job management, repositories for saved materials, accountant access, and comprehensive audit trails. An optional AI Receptionist is also available to handle configured phone calls and log messages or inquiries for staff review. Primarily targeting the air-conditioning industry, Joqiva also serves various other service trades across the UK, making it an adaptable solution for improving operational workflows. Its rich array of features is specifically crafted to alleviate the everyday administrative burdens faced by service-oriented companies. This unique approach positions Joqiva as an essential companion for businesses aiming to enhance their productivity and customer service experience.

What is Griffi?

Griffi operates as a cloud-based digital office assistant specifically designed for trades and small service businesses, merging customer inquiries, contact details, tasks, cases, and business intelligence into a singularly efficient workspace. The platform includes an optional AI Phone module that effectively manages incoming calls by answering inquiries, qualifying leads, and logging requests while also scheduling appointments based on established criteria. Furthermore, its website chat feature adeptly gathers user questions and contact details, facilitating a smooth transition to human agents whenever necessary. An additional inbox module assists in organizing incoming emails while generating draft responses to enhance communication efficiency. Griffi's capabilities extend to the generation of a variety of documents such as quotes, order confirmations, delivery notes, invoices, e-invoices, and reminders, alongside tools for scheduling appointments, synchronizing calendars, and sending SMS notifications. Users enjoy the flexibility to review and approve document drafts along with any customized actions before they are finalized or sent out. In addition, the platform provides accounting exports in formats like CSV files and DATEV booking-data files, with features tailored according to the selected plan, modules, and personal setup preferences. Beyond improving productivity, this all-inclusive tool ensures that every facet of business management is effectively coordinated in one centralized hub, making it an invaluable resource for small enterprises. With its user-friendly interface and extensive features, Griffi empowers businesses to operate more efficiently and stay organized in an increasingly digital world.

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Media

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Integrations Supported

Sage Accounting
Xero

Integrations Supported

DATEV

API Availability

API Availability

Has API

Pricing Information

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Offered?

Pricing Information

€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Joqiva

Company Location

Ukraine

Company Website

joqiva.co.uk

Company Facts

Organization Name

n3tz

Date Founded

2022

Company Location

Germany

Company Website

griffi.ai/en/

Categories and Features

Categories and Features

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