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What is JustRelate CRM?

JustRelate CRM is a comprehensive customer relationship management platform built for SMEs and mid-market organizations. The system provides a unified hub for managing all customer-facing operations across marketing, sales, and service departments. Core Functionality: Contact and activity management form the foundation, enabling centralized storage of customer data, enterprise structures, and interaction histories. Lead management capabilities support targeted prospecting, while opportunity tracking and quote generation streamline the sales pipeline. Contract and project management features accommodate complex B2B sales cycles. Sales & Marketing Operations: The platform delivers sales funnel analysis, forecast modeling, and performance dashboards. Marketing teams benefit from campaign planning, event management, email marketing integration, and GDPR-compliant contact list management. Automated workflows enhance productivity across departments. Service Excellence: Comprehensive service module includes ticketing, maintenance scheduling, resource planning, and knowledge management with FAQs and error code databases. Mobile & Integration: Native mobile applications (iOS, Android, Windows) provide field access to contacts, tasks, appointments, and service data. The platform integrates with ERP systems (SAP, abas, PSIpenta), email clients (Outlook, Lotus Notes), and third-party applications via REST-API and web services. Deployment & Administration: Choose cloud hosting in Germany or on-premises installation. Multi-language, multi-currency support enables international operations. Granular access controls, process customization, and scalable n-tier architecture accommodate growing organizations.

What is Aurea CRM?

Manage every potential client, opportunity, and interaction throughout their experience with Aurea CRM — a comprehensive customer relationship management solution that also features integrated campaign management capabilities. Aurea CRM equips you to seamlessly implement customer engagement tools across your sales team, enhancing their effectiveness. Our platform encompasses all necessary functionalities for both sales and marketing, creating a centralized hub that presents a clear overview of team activities, sales pipelines, and critical performance indicators, which helps you prioritize tasks and make informed decisions. You can effortlessly access all pertinent information regarding customers and prospects from one location. With intuitive mobile tools, sales representatives can swiftly retrieve and update data while in the field. By refining your opportunity management tactics with data-driven insights, you can leverage relationship networks and identify the most promising leads within your sales funnel. Ultimately, this approach allows you to optimize your productivity and elevate your overall sales success, ensuring that your team is always in the best position to thrive.

Media

Media

Integrations Supported

Aurea FirstRain
CleverReach
Inxmail
JustRelate Web Builder
Neoletter
SALESmanago
SOAtest
Taxi for Email

Integrations Supported

Aurea FirstRain
CleverReach
Inxmail
JustRelate Web Builder
Neoletter
SALESmanago
SOAtest
Taxi for Email

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JustRelate Group

Date Founded

1989

Company Location

Germany

Company Website

www.justrelate.com/justrelate-crm-app

Company Facts

Organization Name

Aurea

Date Founded

2012

Company Location

United States

Company Website

www.aurea.com/library/customer-relationship-management/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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Mechsoft Digital Technologies Pvt. Ltd.